If I was on the play it test, about 2 sentences in the audio would stop so I couldn't complete the test.
Rocket support didn't have an answer for me either. They said when the figured it out they would let me know.
Heres what solved my problem.
It was an AUDIO DRIVER !!!
My guess is Window 10 or Acer software did an update and installed the newest and greatest version.
I have Realtek Hd Audio
You can go to http://www.realtek.com/
Then select / High Definition Audio Codecs (Software)
Choose I accept and then next.
Then you can choose 32bit or 64bit
Hope this saves someone a serious headache.
I'm a happy camper again. I have Rocket Spanish back.
To Rocket support This is my Ticket ID GYN-345-91586
These drivers are not my motherboard drivers and may not have all the functionality of the proper drivers
It needs investigating .