Forum How to reset the app

How to reset the app

イ リ ニ

イ リ ニ

Hi guys,

 

4 years ago I went through the modules for Rocket Japanese but then had to take a break due to life's obligations.  I'm back full swing but want to reset the app so that it shows all the modules as fresh and incomplete.

 

I can't quite figure out how to do that.  Is there a way?

 

Thanks so much!!!

イリニ

RobertC106

RobertC106

I believe there is a way because I recall someone asking about that before and the answer was that you had to contact them to have them do it for you.

イ リ ニ

イ リ ニ

Thank you!  I contacted them but still haven't heard back.

Indy-Rocket-Languages

Indy-Rocket-Languages

Hi there, 

 

Thank you for your post! You can get a full course reset with a completely clean slate by contacting us at support@rocketlanguages.com.

 

Unfortunately, I was not able to spot your first email in our inbox. Please reach out to us again, and we will ensure your course progress is reset.

 

I hope this helps!

 

Indy

StanB-sweh

StanB-sweh

I'm also starting over, after a year's hiatus. Every sub-module, such as Writing, Speaking, Listening, Quiz, has a big red RESET button at the bottom. When I select that, it asks me to confirm, and when I do it erases your previous entries in that submodule. 

 

Sure, it's not as efficient as a one-step complete reset, but it gets the job done. The dashboard keeps track of which module I'm in, so it's no big deal for me to erase my previous work in each submodule when I get to it.

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