Forum Live customer support - no one ever there?

Live customer support - no one ever there?

Jeanne--18

Jeanne--18

I've been trying to decide whether to buy Rocket Chinese, and every time I've been online for the past 5 or 6 days, no one has been available in Live Customer Support, even during the listed times. I'm beginning to think no one is ever available. Is that true?
Jim--153

Jim--153

I would use e-mail or toll free number. Look under help menu.
Jeanne--18

Jeanne--18

Thanks, Jim.
jason-oxenham-ceo

jason-oxenham-ceo

<p>Hi Jeanne - Sorry about that. The live support is up and running now!<br></p>

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