Forum Quick Technical Problem

Quick Technical Problem

naomi-t2

naomi-t2

Today I logged on to Rocket Languages and all the formatting was gone, words and pictures were all just plopped on the side of the window. I clicked a few links and each page was the same way, until I opened Rocket News in a new tab, and all was back to normal. Has anyone experienced this, or can anyone explain why it happened?
Ken-C22

Ken-C22

In the My Dashboard - How do I get the survival guide checked off! I have it downloaded and have completed the first section! Not sure how to get it "green" or do I need to?
Byron-K21

Byron-K21

In my Dashboard, the Survival Kit appears to the far right of the lesson series and there are little icons for Hear It/Say It, Know It, and Write It which do turn green as I complete them.
jason-oxenham-ceo

jason-oxenham-ceo

<p>Hi Naomi - You probably had the experience of the style sheet not loading. The style sheet makes the page look good and gives it all it's formatting. It doesn't happen often and when it does it could be for a variety of reasons. The best thing to do is to try a hard refresh (ctrl + F5).</p><p>Hi Ken - It is as Byron says. The Survival Kit lessons have the same online Testing regime as an ordinary lesson.<br></p>
Ken-C22

Ken-C22

I am looking for the games section. I went to Dashboard and scrolled to the bottom of the page and no games section to click on. Also, I don't see the games drop down list across the top of each page? thanks for your help. Ken
jason-oxenham-ceo

jason-oxenham-ceo

<p>Hi Ken - That is odd. It's best to contact customer support about that.</p>

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