I’ve been having problems with the audio on the Spanish app for a number of days now (no sound). Sometimes it comes on briefly then stops working again. I tried turning my iPad off and restarting - the sound worked for a minute then stopped. Anyone else having this problem?
Audio not working on app
NancyM28
August 9, 2019
marieg-rocket languages
August 12, 2019
Hi NancyM28,
Thank you for your feedback. Yes, unfortunately, there is a glitch with the app at the moment that makes the audio stop after a while; our IT Team is currently working on finding a solution to this.
We appreciate your patience and understanding.
Kind Regards
Thank you for your feedback. Yes, unfortunately, there is a glitch with the app at the moment that makes the audio stop after a while; our IT Team is currently working on finding a solution to this.
We appreciate your patience and understanding.
Kind Regards
DavidP70
August 13, 2019
I'm having a similar problem with the Survival Lesson - Around the House. I get no audio, no recording. This has been true for two days and I can't complete the lesson. I'm able to access other lessons but this one is stuck.
Liss-Rocket-Languages-Tutor
August 20, 2019
¡Hola NancyM28 y DavidP70!
Thank you very much for providing your feedback. An app update that was intended to address this issue was released late last week - could you let us know if you're still having problems?
¡Gracias!
Liss
Thank you very much for providing your feedback. An app update that was intended to address this issue was released late last week - could you let us know if you're still having problems?
¡Gracias!
Liss
NancyM28
August 21, 2019
Have been using the computer recently, but I just tried out the iPad app and the sound seems to be working. Thank you!
DavidP70
August 21, 2019
Hi - yes, seems to be working again.
Liss-Rocket-Languages-Tutor
August 21, 2019
¡Hola NancyM28 y DavidP70!
That's great to hear - thank you! :)
Saludos,
Liss
That's great to hear - thank you! :)
Saludos,
Liss