Demoted to Spanish novice

ClaudetteD2

I have 115609 points and was a gold star master but suddenly I am a novice. What happened?

CMcHan

I am pocos puntos from gold, and it's a big enough jump from gold to platinum (difference of 86,000 points) without having being dropped back down to Novice again! : D  Well, back to square 1...   :' (

Dan-H24

I think there is some kind of glitch going on. I saw one of the (I think) german students making the same complaint the other day. 

marieg-rocket languages

Hi there,

Yes, we are currently working on getting this fixed; it seems it is not affecting all customers. 

Kind Regards

yademas

No worries.  This has actually happened before.  
As soon as they fix the glitch, you will be restored to your former glory.  
=)

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