Lesson 7.7 audio difficulties since update.

Audio problems?

¡Hola OrlandoC5!

Thanks for your message! Could you let us know what sorts of audio problems you're experiencing? 

Saludos,

Liss

There's no audio to the lessons.

¡Hola OrlandoC5!

Thanks for getting back to us! 

Unfortunately, we haven't been able to replicate the problem on our end - the audio seems to be playing properly in the lessons that we have checked. So that we can sort this out for you, could you please let me know: 

• which browser/app you are using,
• which lessons you are experiencing the issue on, 
• which audio components are not working (e.g. main audio track in Interactive Audio lessons or phrase audio with Rocket Record), and
• if you have tried checking the sound settings on your computer/device?

Muchas gracias,

Liss

I am having the same issues in other lessons.  It will only recognize the first few words.  It will record the whole phrase, but, not display it.

My audio has been good this week.

¡Hola OrlandoC5 y ScottF27!

I'm glad to hear that the audio is working well now, OrlandoC5! Do let us know if you encounter any more problems.

I'm sorry that your news is less good, ScottF27, and that the voice recognition seems to be having some trouble! Could you let me know:

1. which browser or app you're using when you experience these problems, and
2. if you experience these problems on every phrase, or just on particular ones? (Examples would be appreciated so that we can look into this more closely.)

Thank you, and our apologies for the frustration this must cause!

Saludos,

Liss