Is there a reason my points are not resetting each day? My total for the last 24 hours far exceeds what I have actually done.
Thanks
Thanks
Points not resetting
MarthaW9
June 30, 2020
marieg-rocket languages
July 1, 2020
Hi Martha,
Thank you for your message; are you referring to the "Today's Points" area? I see you currently have 1,114 points, which is more than your daily goal of 1,000. This behavior is expected as the daily goal can be surpassed if you have played or recorded more audio than usual; the goal will not reset after 1,000 points in this case. If you are referring to something else, please send us an email at support@rocketlanguages.com and we can look into your account details more closely.
Kind Regards
Thank you for your message; are you referring to the "Today's Points" area? I see you currently have 1,114 points, which is more than your daily goal of 1,000. This behavior is expected as the daily goal can be surpassed if you have played or recorded more audio than usual; the goal will not reset after 1,000 points in this case. If you are referring to something else, please send us an email at support@rocketlanguages.com and we can look into your account details more closely.
Kind Regards