Points not resetting

MarthaW9

MarthaW9

Is there a reason my points are not resetting each day? My total for the last 24 hours far exceeds what I have actually done.
Thanks
marieg-rocket languages

marieg-rocket languages

Hi Martha, 

Thank you for your message; are you referring to the "Today's Points" area? I see you currently have 1,114 points, which is more than your daily goal of 1,000. This behavior is expected as the daily goal can be surpassed if you have played or recorded more audio than usual; the goal will not reset after 1,000 points in this case. If you are referring to something else, please send us an email at support@rocketlanguages.com and we can look into your account details more closely. 

Kind Regards
 

Ask a question or a post a response

If you want to ask a question or post a response you need to be a member.

If you are already a member login here .
If you are not a member you can become one by taking the free Rocket Spanish trial here .