Rocket Spanish Module 18 Test Unresponsive

KelllaurBailar March 8, 2017, 3:49 pm
Hi-just wanted to let the Rocket Languages folks know that I'm having trouble with the Module 18 Test responding. I started the test, play the sound byte, recorded myself, and got an automatic rating just fine, but when I click on my rating the test did not respond or proceed. Thanks in advance for your help!

I also want  to take this opportunity to give a shout out to the Rocket Language employees-your customer service is outstanding and I have never been disappointed!Thanks for all the friendly help you give and the great work you do!
Rocket Spanish Module 18 Test Unresponsive
Dan-H24 March 8, 2017, 5:32 pm
Laura, apparently it is happening across the entire Rocket Languages spectrum.

I agree that RS customer service is generally good. However, I do wish they would post updates on the forum to let us all know what is going on and how long we should expect the problems to persist. I think that keeping members informed would be a good way to maintain those good feelings.
Rocket Spanish Module 18 Test Unresponsive
marieg-rocket languages March 8, 2017, 7:29 pm
Hi Laura and Dan, 

Thank you for your feedback. We have reported the issue to our tech support team so they can check what happened and fix it, unfortunately though, I would not be able to tell when the issue should be resolved. As soon as I get a reply. I will let you know. 

Kind Regards!
 
Rocket Spanish Module 18 Test Unresponsive
marieg-rocket languages March 8, 2017, 8:45 pm
Hi there, 

I have been informed by our IT Team that this issue has been resolved.  Please let us know if you have further comments. 

Kind Regards!


 
Rocket Spanish Module 18 Test Unresponsive
KelllaurBailar March 8, 2017, 8:52 pm
Thank you , Marie!
Rocket Spanish Module 18 Test Unresponsive

Ask a question or a post a response

If you want to ask a question or post a response you need to be a member.

  • If you are already a member login here.

  • If you are not a member you can become one by taking the free Rocket Spanish trial here.

Over 1,200,000 people love Rocket Languages

Here's what Rocket Languages members have to say:

Andrei Freeman - Pennsylvania, USA

Andrei
Freeman

Pennsylvania, USA

Rudi Kopp - USA

Rudi
Kopp

USA

Carmen Franceschino - Pennsylvania, USA

Carmen
Franceschino

Pennsylvania, USA

Kelly Scali - Chicago, USA

Kelly
Scali

Chicago, USA

Mark Waddel - Auckland, NZ

Mark
Waddell

Auckland, NZ

William McGill - Florida, USA

William
McGill

Florida, USA

Probably the best language tool I've come across. Actually love it more than Rosetta Stone and Duolingo

Try our award-winning online Spanish course for FREE 受賞歴ありの英語学習ソフトウェアを無料でお試しください Pruebe nuestro galardonado software del idioma inglés GRATIS

(And see how easy it actually is to learn Spanish... even if you've tried and failed before) (そして英語学習がどれだけ簡単か、肌で感じてみてください…今までに失敗したことのある人でもそれが分かるでしょう) (Y vea qué tan fácil es en realidad aprender inglés… aún si lo ha intentado y fallado antes)