Rocket Spanish Reviews
Find out what actual users have to say about our courses through their Rocket Spanish reviews.
The program is OK but no grammar nor conjugation. It is a lot to pay for things I could get for free on Youtube
Response from Rocket Languages
Response from Rocket Languages: Thank you for your review. Please note that each Module includes our Language and Culture lessons that teach the Spanish grammar rules. There are approximately 30 Language and Culture lessons per Level.
I hope that helps! If you have any questions, please don't hesitate to contact our Customer Support team.
the system is confusing frustrating and has to much work
Response from Rocket Languages
Hi Libby, thank you for taking the time to leave a review. We're sorry to hear that you are finding the workload of our Rocket Spanish course overwhelming and the system frustrating. We pride ourselves on offering comprehensive language courses and want to ensure that you are learning everything you need to ensure you can start speaking as soon as possible. Learning a language is lifelong commitment but with a bit more practice we're sure that your Spanish abilities will take off in no time!
I like Rocket Languages but, I don't like how it is set up and you don't really learn from it, it's more of a study tool for people taking a Spanish class. You should make it so that people can actually learn Spanish from this website.
Response from Rocket Languages
Hi Ettrick, thank you for taking the time to leave a review. I am sorry to hear that you are finding the Rocket Spanish course difficult to learn from. Ensuring that our course is user friendly is very important to us and with this in mind our Customer Support team has contact you to get a clearer idea of the issues you are experiencing. All the best!
I paid for the Spanish course and received nothing
Response from Rocket Languages
Response from Rocket Languages: Hi Scott - It looks like you ordered with a different email address to the one you used to set up your account. Customer support have sorted it out and have emailed you.
This program charged me 259.90 two times ,did not respond to my e mails and I am not able to access the program.Ontop of that they charged me another 49.90 for what I don’t know.
There is no number you can call. They are corrupt.
Response from Rocket Languages
Hi Gigi, we're very sorry to hear that you've been having difficulties with accessing the course and our apologies on the delayed response from our Customer Support Team. We are doing everything we can to help you resolve these issues and I hope we can get your language-learning journey back on track. All the best!
no i dont think i will actually, i dont really like this course.
Response from Rocket Languages
Response from Rocket Languages: Hi Alyssa - Feel free to email us with specifics about what you don't like. We are always open to change!
I have a Macbook pro OS Catalina 10.15.4, Firefox, AND NO I do NOT want to use Chrome, Level 1, Rocket Languages Lesson 5.9, Activity:Hear it - Say it = while clicking on the "Play" button I cannot hear what I am supposed to record. Even after recording something I cannot hear what I recorded. While at the same time the activity "Flash Cards" as well as the activity "Write It" and the activity "Know It" is working perfectly fine. Therefore it can only be a bug in your software at this point in the activity "Hear It - Say It”. After trying Chrome it did not work either.
There are obviously ongoing problems with the audio since 2019 as seen on other comments (now while I was doing the certification in Module 5) ) and no one seems to be able or willing to take car of these issues. I am extremely disappointed.
Response from Rocket Languages
Response from Rocket Languages: Hi Gerd, Lesson 5.9 has been fixed. With the new update some of the phraseboxes in that lesson stopped working as they should. Also, if you are using a Mac then we would recommend the Safari browser. Firefox does not support voice recognition. Firefox has said that it is coming but they have been saying that for 5 years!
The Hear It Say It feature does not work but must be passed to progress to the next level, essentially making the entire program useless.
Response from Rocket Languages
Hi Abigail, thanks for your feedback, we're very sorry to hear that you're having issues with the "Hear it! Say it!" feature. Feel free to reach out to our customer support team on [email protected] and we will see what we can do to resolve these issues for you. All the best!
It is the worst thing ever and Maricio keeps texting me at 3 am
Response from Rocket Languages
Hi Bashir, thank you for leaving a review. We currently use email to communicate with our users as opposed to text. The good news is that it is very easy to disable these emails, our Customer Support team has contacted you to assist you in unsubscribing. Happy learning!
They make it hard to cancel service, why so hard Rocket?
Response from Rocket Languages
Hi James, thank you for your review. Our Customer Support team has already been in contact with you, regarding canceling your account. Given that you can either purchase a Rocket Languages course with a one-time purchase, or a six-month payment plan there is no need to cancel your account. That means, once you have purchased the course, you have lifetime access and no recurring fees. All the best!