Uploading a pic

Richard-M122

Any help available. I'm trying to upload a picture to my profile. I know they can be uploaded because I have sent and emailed as attachment previously. But when trying to upload to Rocket German, I get a window that says 'cannot upload this pic.' ??? Hummmm

Byron-K21

Don't know, but I would check the format of your picture. Try saving it in a different format and see what happens.

Richard-M122

Thanks Byron. Tried moving to WORD.doc but still willl not upload to RG file. If it was a JPEG it would probably work, but it is something else. It was originally a .... OMG, I just had a thought. It was uploaded to computer from Cannon camera. The pics were also put on a DVD. I'll try loading it directly from the DVD and let yoi know if it works. Richard M122

Richard-M122

Ok the new procedure worked. Thanks.

Byron-K21

Glad to hear it.

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