Uploading a pic

Richard-M122 December 11, 2013, 4:00 am
Any help available. I'm trying to upload a picture to my profile. I know they can be uploaded because I have sent and emailed as attachment previously. But when trying to upload to Rocket German, I get a window that says 'cannot upload this pic.'
??? Hummmm
Uploading a pic
Byron-K21 December 13, 2013, 7:18 pm
Don't know, but I would check the format of your picture. Try saving it in a different format and see what happens.
Uploading a pic
Richard-M122 December 21, 2013, 10:51 pm
Thanks Byron. Tried moving to WORD.doc but still willl not upload to RG file. If it was a JPEG it would probably work, but it is something else. It was originally a .... OMG, I just had a thought. It was uploaded to computer from Cannon camera. The pics were also put on a DVD. I'll try loading it directly from the DVD and let yoi know if it works.
Richard M122
Uploading a pic
Richard-M122 December 23, 2013, 3:10 am
Ok the new procedure worked. Thanks.
Uploading a pic
Byron-K21 December 23, 2013, 4:02 am
Glad to hear it.
Uploading a pic

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