Rocket Italian Reviews

Find out what actual users have to say about our courses through their Rocket Italian reviews.

Average Rating

4.7

Rocket Italian review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
4968 Customer Reviews

5 Stars

76.5% (3802)

4 Stars

15.3% (762)

3 Stars

4.9% (245)

2 Stars

2.1% (105)

1 Star

1.1% (54)

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Martin Deehan

Martin Deehan

CA

Rocket Italian
Criteria
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Sorry I am very disappointed. I have tried to download using my mac so that I can transfer and listen & learn while driving to work. I cannot download anything even following the mac instructions by using Control click. There is no downloading option!!!

Response from Rocket Languages

Response from Rocket Languages: Hi Martin - This feature has now been added to the Rocket Languages iOS and Android apps!

7
Marguerite Wolff

Marguerite Wolff

Italy

Rocket Italian
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Audio does not work, neither for initial pronunciation, nor playback. When I try to listen "session aborted" appears.

Response from Rocket Languages

Hi Marguerite, thank you for your review, I'm sorry to hear you are continuing to experience issues with the audio features of Rocket Languages. We have contacted you via email in order to resolve this issue. All the best!

0
Carl Mounteer

Carl Mounteer

Pacific Grove, California , United States

Rocket Italian
Criteria
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My overall impression of the level 1 program is that, with the exception of vocabulary, and the present tense, Rocket Italian Level 1 is very weak on teaching the student Italian grammar. An example of this is the use of prepositions. These seem to pop up everywhere with no explanation as to the rules governing their use (like the use of "di" which has at least 15 different meanings!), Level 1 aggravates this problem by frequently giving you lengthy Italian phrases in th flash cards & the "Know It" section to memorize. These contain grammatical structures that are never addressed in the course. Also, it makes no provision for different responses that the student may have translated correctly even though it is different from the translation in the course.

I would suggest they introduce a grammatical rule give some examples, & and then drills on that rule. The drills would also incorporate review of a verb tense. This would reinforce the latter and help us master both until they become second nature.

Instead, we waste enormous amounts of time memorizing lengthy sentences with no idea of the grammatical rules which govern the sentences. These are sentences which we will never use and quickly forget.

Response from Rocket Languages

Response from Rocket Languages: Hi Carl - Thanks for the feedback. We will be conducting a full review of Rocket Italian and will definitely take your comments into account.

2
Lee Rudnicki

Lee Rudnicki

United States

Rocket Italian
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This was an amazing experience until the 2021 update, which reformatted all of my notes, and pretty much trashed a year of work. UGH.

Response from Rocket Languages

Response from Rocket Languages: Hi Lee - We fixed the issues you were having. It is all sorted now!

1
Carolyn Bross

Carolyn Bross

New Jersey , United States

Rocket Italian
Criteria
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I like the program, though it goes VERY slowly and each unit is terribly long. But the biggest problem is that after working for awhle on a unit it crashes and I get a message saying "aw snap, something went wrong". This happens every day

Response from Rocket Languages

Response from Rocket Languages: Hi Carolyn - Thanks for submitting this review. Marie from our Customer Support Team has contacted you to solve the problems you're having.

2
Richard Joseph

Richard Joseph

Winooski Vermont

Rocket Italian
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Wonderful woman Italian speaker. Most beautiful Roman Italian. But totally exasperating waste of time as the American goes on and on and on with useless chit chat. I don't have that time to waste and have given up on this program

Hi Richard - Did you notice the Language & Culture lessons? They have thousands of Italian words and phrases that don't have the "chit-chat". In saying that many people do find the chit-chat entertaining.

15
Tim Walsh

Tim Walsh

New York/New York , United States

Rocket Italian
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The program--either on desktop or tablet, often does not record my voice, and thus does not record portions of lessons. This is not getting better. Until Rocked Languages can improve its server, I'd advise avoiding the program.

Response from Rocket Languages

Response from Rocket Languages: Hi Tim - We recommend using a headset microphone if you are on desktop. If you are using a tablet then we would recommend using the appropriate Android or iOS app. Please let customer support know if these suggestions don't fix the issue!

18
Kerry Cave

Kerry Cave

United States

Rocket Italian
Criteria
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So far I find the recording of my voice/voice recognition extremely frustrating. I have used a headset, my airpods and nothing at all and it doesn't recognize what I saw half the time. Even easy words like ciao and sei. Everything else is ok so far, not totally user friendly. I will try it out longer and see how it goes. But, I strongly recommend working on the voice recognition. There are many products out there that work really well with this, such as Dragon my Nuance. Maybe use their software to recognize what people are saying.

Response from Rocket Languages

Hi Kerry, we're sorry to hear about the frustration that this is causing you. We have sent you an email for some more information and to try and assist you with this. We wish you all the best.

0
Omri Ulanovski

Omri Ulanovski

Israel

Rocket Italian
Criteria
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Overall seems like a good program, but when using the app or browser from the phone the audio recorder doesn’t work.

Response from Rocket Languages

Response from Rocket Languages: Hi there; it looks like you have been using the Safari browser on your iPhone. While our courses work on Safari on a desktop computer, for an iPhone we recommend using the Rocket Languages iOS app.

3
Thomas Suarez

Thomas Suarez

United States

Rocket Italian
Criteria
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How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The system, so far, seems good, though I dislike the way it's presented (e.g., the often "cute" wording and the constant exclamation points).
But I truly resent the constant spam from Rocket Languages that began the moment I paid, and that continue despite my making every attempt to unsubscribe.
And I hate the high-pressure sales technique and the "snake oil" methods of pushing the product. I was hard pressed to buy the program with how it was being marketed, and only the generally very favorable reviews, and the money-back guarantee, made me overlook the insulting marketing.
An email to Rocket explaining these opinions remains unanswered at writing.

Response from Rocket Languages

Response from Rocket Languages: Hi Thomas - I am sorry that you have an issue with our marketing. In saying that, every email does have an unsubscribe link.

3