Average rating

4.7

Review criteria

How satisfied are you with Rocket?

How likely are you to buy again?

Are you happy with the price?

Would you recommend it to a friend?

How was the customer service?

3431 Customer reviews

Quynh Chi

Quynh Chi

Rocket French Onex

Submitted: 3+ years ago

26 Likes

i have been self-taught French for over a year by buying books, watching lessons in the internet, watching french movies. I still found it hard to catch on with French, as i dont have a structured programe for it. i even registered for 2 courses at IDEACAF to receive lessons from French teachers. My pronunciation is still not good as i expected, something is still missing. Then I found Rocket Languages once i was surfing on the internet. I got the trial lessons, and quickly found it effective. By far, im happy with it. Thank you for this wonderful approach. After French, im planning to learn Germany, Spanish, Chinese and as many languages as i can via Rocketlanguage too.

Jindrich Parik

Jindrich Parik

Rocket French Czech Republic

Submitted: 3 years ago

24 Likes

Well, the course is OK, working with the microphone helps. I am very happy with it.

I am not happy and I have to say I am disappointed with the customer service.

I have asked 3 times for the invoice for paid amount, nothing happened, no response. I am getting daily mails from Marie-Claire with silly comments and questions (automatic mail, I am sure) but the invoice, for the money I have paid still not come.
I need it urgently for my accountant.

I do not know what else I should do!

Response from Rocket Languages: Most customer support staff have been on holiday over the Christmas and New Year period so some emails have taken longer to get to at this time!

Dania Bee

Dania Bee

Rocket French Canada

Submitted: 2 years ago

23 Likes

I love that Rocket French is interactive and user-friendly! It's also great to be able to download the audio onto my phone for on-the-go learning. I bought the ongoing membership and love that it includes so much French cultural lessons, grammar as well as basic conversation. It has supplemented my regular French lessons and helps keep me fluent as well as build up my vocabulary. I recommend it to all my friends who are are looking to learn a language and am now considering signing up for the Sign Language course. The price can't be beat compared to Rosetta Stone or even a regular French course. Satisfied customer! Merci beaucoup!

Carlos Gonzalez

Carlos Gonzalez

Rocket French

Submitted: 3+ years ago

23 Likes

I love Rocket Languages because it takes you step by step in learning any language even though you don't speak it at all. The teachers explain everything so clearly that I didn't need any support in the forums (which is a very helpful resource). I recommend Rocket Languages without any doubt.

Manuela Koneswaran

Manuela Koneswaran

Rocket French harrow

Submitted: 3+ years ago

22 Likes

I am very happy with the course so far. The modules are all clear explained. I like the flashcards which help me to remember the vocabulary will definitely recommend this to my friend who wants to learn English.

Rebecca  Thatcher

Rebecca Thatcher

Rocket French Boston

Submitted: 3+ years ago

21 Likes

When I first started learning at Rocket Languages, I was so surprised. Not only did Rocket Languages offer so many topics on so many levels, but this website makes it fun and simple to learn french. It offers tips that are understandable and thus my french comprehension has risen to a level far beyond my expectations. For these reasons I would recommend this website any french learner, whether beginner or advanced.

Patty

Patty

Rocket French

Submitted: 3+ years ago

21 Likes

I travel to Québec from the U.S. almost weekly for my job. This course is very helpful in my quest to speak fluent French. Thank you for this well structured interactive course! I am learning at my own pace, fitting it nicely to my schedule. Thank you! Patty

April Tsang

April Tsang

Rocket French Hong Kong

Submitted: 2 years ago

19 Likes

Rocket French is absolutely the best online language learning programme that I have ever tried in my life. Comparing with Rosetta Stone or Pimsleur's French products, I think this is more comprehensive, interactive and interesting as the hosts of Rocket French introduce you to French language and culture with detailed explanations. As for the games provided, I enjoy playing them a lot and they certainly help me develop my four skills (Reading, writing, listening and speaking) in French language!

I will recommend Rocket French to all of my friends. Also, I do look forward to seeing the enrichment of teaching materials here :)

Linda Francis

Linda Francis

Rocket French Kingston upon Thames , United Kingdom

Submitted: 2 years ago

19 Likes

Shame on you Rocket Languages!
There has been some improvement but your system still keeps freezing, not transmitting your words and not recording mine. The little bars that wiggle and show the microphone is live freeze, i.e. stop wiggling, on almost every attempt. My playback does once again contain many more words than you are recording. Why?
I have been trying to work through 11.1 at the Doctor’s and 11.2 Making a Complaint. If you were a person and not a robot you would understand the humour in that last one.
Is it because you are a robot that you never answer my questions? You just let some time go by then tell me it’s all fixed when it isn’t. This is not online help - it’s a farce.
I do believe that you have some marvellous learning material but you are completely let down by the technical side and your lackadaisical customer service. Once upon a time you had some good lessons that I could access. Now I believe I cannot learn anything and my French speaking is actually getting worse as a result of having to keep endlessly repeating myself and hurrying before you cut me off. Your system is all up the creek and you can’t fix it.

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Response from Rocket Languages: Hi Linda - I am sorry to hear about your frustrations. The recording and playback functions have been considerably improved. If you are still experiencing problems then please contact customer support again. We are endeavoring to provide meaningful resolutions within 2 working days. We will try to set up a Skype call to get to the bottom of your issues.

James  Woody

James Woody

Rocket French Coppell, TX

Submitted: 3+ years ago

19 Likes

I've only been using Rocket French for an hour but already I've so much! I feel as if I could talk to a fluent French speaker and understand them and communicate right back. The program gives you so many options as to how to learn, and doing all of them (since they are included!) is the best way possible!