Rocket French Reviews
Find out what actual users have to say about our courses through their Rocket French reviews.
Rocket Languages review criteria
A good learning tool.
I'm not happy with the audio it's not working 100%. On average each lesson has 5% faulty audio.
I have complained but the advice is not working, because the fault is in the app it's selves.
The only thing I can do is ignore the gaps and hope.....
Response from Rocket Languages
We are sorry to hear that you are experiencing these issues. We have emailed you requesting more information so that we can try and help you.
I enjoy the course work and information so far. The voice voice recognition sucks. Had a French speaking friend speak as a test and she had the same experience. If this program tells a woman from Montreal that she's wrong or can't register her speech, then it just frustrates the learner and makes for a bad design.
Response from Rocket Languages
Hi Eric, thank you for your feedback, we're sorry to hear that the voice recognition feature is not working for you. Our friendly customer support team has emailed you in order to get a better understanding of the technical issues you are experiencing and resolve the issue. All the best!
The program keeps locking up on me. I am frustrated. Halfway through the pronunciation part I click the red microphone icon for the current word and it doesn't respond. And at that point I can't get the program to do anything. I have no opinion on the Customer Service as I haven't used it yet.
Response from Rocket Languages
Hi Randall, thank you for your review. We're sorry to hear about the issues you are experiencing with the voice recognition software. Our friendly customer support team has contacted you via email to help you rectify this issue. Best of luck with your French language learning!
There are lots of opportunities to review and practice. It would be improved by cutting all the silly English comments. It takes up time and is not necessary to learn -irritating.
Response from Rocket Languages
Thanks for the feedback, Stephanie. At Rocket, we understand that learning a new language can be daunting. That's why we focus on creating a stress-free experience that you can enjoy from the comfort of your home. We acknowledge that the English jokes and quips, in service of this, in the Audio lessons may not be everyone's cup of tea, but we hope you are still enjoying the course!
It is a bad version of other courses. The voice recognition is poor based on experience from other apps. I have paid into the course you may wish not to.
Response from Rocket Languages
We're sorry to hear that, David. Don't hesitate to get in touch with our support team, and we'll set you up on a technical call with our friendly IT team to see how we can improve your experience with the voice recognition!
It's so annoying. The microphone won't work. It keeps on saying "no speech detected," even when I am yelling it out in a quiet environment.
Response from Rocket Languages
Hi Hannah, sorry to hear about the issues you are experiencing with the voice recognition. We have reached out to you via email to get some more information. All the best!
I have been working with this language course for only four weeks - my assessment is therefore very preliminary.
My impressions thus far: the course could be more interactive (more dialogs with voice recordings); I'm missing a periodic vocabulary refresher. A dynamically updated glossary of important phrases should be included. Dialogs with more than two speakers are desirable; for example, short street interviews with real people would make the course fun.
Response from Rocket Languages
Hi Rein, thank you for your review. We are always trying to make the course better and are thankful for your feedback. Your feedback has been passed on to the development team and will be looked at closely. All the best!
The course is effective and I am making progress, but the voice recognition software is very glitchy and inconsistent.
Response from Rocket Languages
It's great to hear that you are making progress through the course, Patrick. We have contacted you via email to try and assist you with the voice recognition issues you are experiencing. All the best!
I’ve been using Rocket French level 1 for several weeks now on an iPad. Though I think the format is very good in the way it introduces practical speaking without burdening with grammar, I am unhappy with the software itself. Trying to listen to a sentence that starts after skipping the 1st couple of words gets annoying, and the recording of my speech is too often very poor so that I have to repeat myself 3 times. This occurs on the app as well as on the website. I have contacted Rocket French, and though they are responsive, there has been no improvement, and there’s nothIng wrong with my iPad settings. I just think the software needs revision. I have started it and will continue, but I’m not sure I would recommend it.
Response from Rocket Languages
Thank you for your review, Andrew! We're sorry to hear about these issues. As you mentioned, our friendly support staff have been assisting you via email, but to gain a clearer understanding of the problem, let's schedule a call with our IT team. As the designers of the voice recognition system, they'll be able to have a look at your settings and see what we can do to ensure everything is set up correctly!
Using the free trial. At the moment it has me as a complete beginner so I'm not really seeing whether It will suit me when I need to learn things I don't already know. Sometimes the microphone doesn't seem to work when I'm speaking which is annoying. At the moment couldn't say whether it would be worth buying or not
Response from Rocket Languages
Thanks so much for your feedback, Liz! If you’re looking for a lesson that fits your level better, just click on "Level 2" on the left-hand side panel. You’ll find one of our intermediate lessons there, available in the free trial! On the microphone issue, feel free to email us at [email protected], and we’ll be more than happy to help you get everything working perfectly so you can get back to learning French!
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