Rocket French Reviews
Find out what actual users have to say about our courses through their Rocket French reviews.
Rocket Languages review criteria
Cannot get ahold of the support team and cannot sign in from the public library for free lessons since I already signed up for a trial account. Completely unacceptable. Would like for them to delete my email so I could possibly have access from the library system, but it is impossible to get ahold any one!
Response from Rocket Languages
Hi Amy - We're sorry to hear you couldn't get hold of us. Our Customer Support Team has now sent you a follow-up message to solve any issues you are having.
Hey guys I totally recommend this website to you.
THIS WEBSITE WILL MAKE YOU BECOME FRENCH MASTER IN 5 MINUTES.
I couldn't use this software because it is boring and simple. it hurts to use it.
Response from Rocket Languages
Hi Devin - I am sorry to hear that you feel that way. Have you had a look at the latest version with the all new layout?
what is this language learning program. it is terrible. im saying the right things but it thinks im wrong.
Response from Rocket Languages
Hi Ivan - It's likely that your microphone hasn't been set up correctly, as we have had no other reported issues of the voice recognition not working. I would recommend checking out our FAQs and/or contacting customer support with details of your system.
Look, I understand that the French speak fast, but, you can't slow it down for people who are new to the language and are trying to learn? Let us understand the correct pronunciation and then we can increase the speed. I had to go to another source to grasp the correct pronunciation. Because of this, I strongly discourage anyone new to the French language from wasting their time on Rocket Languages.
Response from Rocket Languages
Hi there - The pronunciation in all of our Level 1 courses IS slower than native speakers. It can take some time to adjust to the rhythm of a new language so don't be disheartened if it is difficult to understand at first. Listening to a radio/podcast in the language is a good idea to speed up this process.
I absolutely love Rocket French. I was choosing between Pimsleur or Rocket French, but Rocket French in my opinion offers a lot more resources to have a well-rounded learning experience. I love in particular the “play it” exercises as it really makes me get into speaking in real situations.
So much potential….but the play buttons in the app work sporadically. Records just fine and voice recognition is great. But I Have to reboot my iPad Air quite often to clear the issue. Note that The coin is flipped on the web site - which I tried hoping to address the play buttons in the app not working. Well - the play buttons work fine on the web site - but the voice record says “having trouble” on every single item. And I am, per the instructions, using safari and the red microphone is on (not crossed out or greyed out). As such - this tool can't really be used. Will try tomorrow - maybe a server issue. Ready to request full refund if issue(s) persist. Exasperating experience. May resort to old fashioned Pimsleur CDs to prepare for vacation to france in a few months.
Response from Rocket Languages
Hi Jeff, thank you for your review. We are sorry to hear that you are experiencing these difficulties. We have sent you an email to follow up with you on this.
not user friendly, no offline content, audio recordings rarely recognize speech, slow customer service, very dissapointed, I thought this was the best app on the market, for this quality, the app is very expensive, for less than 9USD you get this same content in other places
Response from Rocket Languages
Hi Felipe, we are so sorry to hear that you are experiencing troubles using Rocket French. We have contacted you via email to follow up with you as well as try and assist you with these issues.
On ipad voice playback won't work. No reply from customer service. Back to the Fluenz program.
Response from Rocket Languages
Hi Pul, thank you for leaving a review. I'm sorry to hear that you didn't receive our customer support team's response regarding your voice playback issue. Unfortunately, the app version of Rocket Languages doesn't support the voice playback feature. We hope that you'll continue your French language-learning journey and wish you all the best!
The program is so full of bugs. I have attempted on both my Mac and iPhone.
Response from Rocket Languages
Hi Frederick, thank you for your review. We're sorry to hear that you have experienced technical issues with our Rocket French programme. Our customer support team has already been in contact with you to find a resolution. We appreciate your feedback and wish you all the best with your French language journey!
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