Rocket French Reviews

I have had a technical problem with Rocket French for over a month now. I cannot play the audio files of ALL interactive lessons, and that is on several different devices. The support team has not been able to fix it for me, and their response rate is too slow. I'm regretting having bought the product, because it is useless for me if I'm unable to use it. And it means that i threw my money on the drain. I now asked them to reimburse me for my money if they cannot fix their technical issues, and they haven't replied to me yet. As usual their response takes at least THREE days. I'm getting extremely mad, to be quite honest!



2019 Update: We have managed to change how our server works to allow access and full functionality from within Egypt!

I would never recommend this course to anyone and I bet they don't let this be printed but I will find someway of getting a true review out there- I have tried for 6 days to contact customer service- No one is ever there- its 5 15 pacific standard time and they are to be available and no one is available- I leave email for 6 days- and get 2 stupid emails back that say the very same thing- update chrome and I already have updated chrome. They will not call me ----

I decided not to pursue learning French after paying for the course the week after I purchased it as I wanted to change to the Italian course instead. I asked for a refund twice through the help section and have still not received a refund or acknowledgment that I have asked for a refund. This is a real shame as I was going to purchase the Italian course once I got the refund now I don't trust Rocket Languges to fulfill their promises.

what is this language learning program. it is terrible. im saying the right things but it thinks im wrong.

not user friendly, no offline content, audio recordings rarely recognize speech, slow customer service, very dissapointed, I thought this was the best app on the market, for this quality, the app is very expensive, for less than 9USD you get this same content in other places

Hey guys I totally recommend this website to you.
THIS WEBSITE WILL MAKE YOU BECOME FRENCH MASTER IN 5 MINUTES.

The program is so full of bugs. I have attempted on both my Mac and iPhone.

On ipad voice playback won't work. No reply from customer service. Back to the Fluenz program.

Well, the course is OK, working with the microphone helps. I am very happy with it.

I am not happy and I have to say I am disappointed with the customer service.

I have asked 3 times for the invoice for paid amount, nothing happened, no response. I am getting daily mails from Marie-Claire with silly comments and questions (automatic mail, I am sure) but the invoice, for the money I have paid still not come.
I need it urgently for my accountant.

I do not know what else I should do!

I have 3 previous French courses (Premium, Premium Plus, and Platinum). I have been extremely satisfied with them; I listen to the audio lessons all of the time to increase my comprehension of spoken French. I purchased the Travelogue package and have been very disappointed that the audio is in English. Without being able to listen to the entire lesson in French, it completely takes away the audio experience and turns it into just a series of exercises to be completed. Is there any way to change the audio portion into French, instead of the woman reading the lesson in English?