Rocket French Reviews
Find out what actual users have to say about our courses through their Rocket French reviews.
Rocket Languages review criteria
I am only using the free trial period (for now) and I am very impressed with the content, that as soon as I'm able to I am purchasing the full French course. Thank for for a superb website that offers more than you'd expect to get for free.
a lot of the time the microphone button doesn't work
Response from Rocket Languages
We're sorry to hear that you're having trouble with Rocket Record, our voice recognition feature. Don't worry—we're here to help! Just send us a message at [email protected], and we'll set you up with a call with our friendly IT team to see what we can do to resolve the issue.
Naturally being moving to upper levels by studying hard. Something interesting is a sound that serves me how to pronounce it. Of course its best part is to record my voice just before learn it thoroughly. Thank you very much for all the preparations you have designed for us.
I can't. you won't let the honest responses be submitted. there is nothing awesome about your program. Neither, do you respond in a timely manner to concerns. So if you want honest then let them be submitted
Response from Rocket Languages
Hi Patrick - It looks like your review has been submitted correctly?
I am taking the French course but I find the man talks way too much in English with annoying 'jokes'. Sorry but listening to him makes it difficult for me to continue and I loose interest. Over half the lessons are in translated English or him talking.The price for the course is good and I haven't had to use customer service to comment.
Response from Rocket Languages
Hi Natalie - The beginner (Level 1) course does have a reasonable amount of English as things need to be explained! In the higher levels there is less English. If you wish to swap levels then please let us know!
it doesn't pick up what you say and it sometimes just says the wrong thing even though its nearly indistinguishable from the prompt
Response from Rocket Languages
We're sorry to hear about the issues you're having with the voice recognition feature. Feel free to get in touch with us anytime at [email protected], and we'd be happy to jump on a call and see what we can do to help you out!
Nothing "awesome" to say. I thought you wanted my honest, candid feedback. Still waiting for help on the problem of inserting special characters in the writing practice section of lessons. Rocket told me I must wait two to four days.
I get the impression Rocket also doesn't teach grammar either—at least not overtly. Disappointing.
What's your return policy?
Response from Rocket Languages
Hi Bruce - The special character issue on Rocket French "Write it!" exercises has been resolved by adding in special keys for the French characters. Grammar is taught extensively in the Language and Culture lessons, did you see those? And, finally, if you decide that it's not for you then we have a 60 day full money back guarantee. Just contact customer support.
Disappointed with not being able to download on android, windows, or apple platforms. This defeats the purpose of my purchase - wanted to listen during work drive. Also app not allowing the voice option. Why browser version only?
Not able to take quiz on android app.
Response from Rocket Languages
Hi Mark - The Android and iOS apps have been fully updated, and you can now play the Interactive Audio courses in the background.
So far RL is okay. The audios are entertaining, but a tad slow and I wished that they were a bit less English-heavy as it really breaks my French-thinking mindset. Any technical issues (and there are quite a few given the nature of the voice recognition software) that are reported fall onto deaf ears. Overall, it's an okay program, but needs heavy supplementation from grammar and vocab books (as all learners should have anyway).
Very poor experience regarding the numerous simple spelling mistakes and inconsistent and sometimes just plain wrong translations. I expected much more from a paid for language learning tool.
Response from Rocket Languages
Thanks so much for your review. When writing translations, we try to find a balance between being as literal as possible, while also conveying the meaning of a sentence. If there are any phrases you think we could translate more literally, please don't hesitate to send them through to our customer support team. Regarding spelling errors, we are in the process of going through all of the Rocket French lessons at the moment, and so you should soon find that this is no longer an issue. Our apologies for the frustration caused!
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