Rocket Italian Reviews

Customer service is N/A, as I didn't interact. I do have a recommendations... You should clarify the "formal" vs. "informal" use of "essere" and then label the "you" in phrases like "Di dove sei/siete/e?" accordingly. You could say, "Where are you (formal) from?" or "Where are you (plural) from?". It was confusing to answer and, more importantly, confusing to learn / understand the difference. Otherwise, great job!

Works great, and fun. Only problem is that Hear it Say it stops working after a few lines. Otherwise seems very effective, can work while driving, lunch breaks etc. Before it was always hard to find quiet time to work on languages. Keep working on android!

I like the fluidity of the lessons, and the themes you try, because they are regarding to the every day life. But I would like also that you include the audio file for the cultural revisions and conjugations

I like that so much of the exercises use audio. Too many language teachers end up teaching how to read a language, but put very little emphasis on speaking and comprehension. I also really like the dictation exercises, mostly because they give me practice in comprehension of spoken Spanish.

I am enjoying learning Italian for my trip and it seems to make sense so far. Not sure of the customer service because I have not had to use it and cant choose stars based on use so I choose a one star. Sorry, hate fake stat boosting. I can say the search functionality is trash. I tried to search a simple word such as "Tomorrow" and it came up with no results. I have a feeling I will learn much and be happier than I would with Rosetta.

The system, so far, seems good, though I dislike the way it's presented (e.g., the often "cute" wording and the constant exclamation points).
But I truly resent the constant spam from Rocket Languages that began the moment I paid, and that continue despite my making every attempt to unsubscribe.
And I hate the high-pressure sales technique and the "snake oil" methods of pushing the product. I was hard pressed to buy the program with how it was being marketed, and only the generally very favorable reviews, and the money-back guarantee, made me overlook the insulting marketing.
An email to Rocket explaining these opinions remains unanswered at writing.

Italian, it started off great but the guy's voice has become tired and boring. In fact I can't bring myself to listen to it anymore simply because his voice depresses me. Maria is great, energetic and up beat, but the dude, o' maron! Lui e molto stanco.

Rocket italian is not bad, but it could be so much better.

I'm still studying Level 1 - Unit 3 but I have noticed several issues:
- The audio tracks are a bit long for my taste. They take from 20 to 30 minutes and are spoken very slowly. The website and the app don't allow you to speed it up, so you have to download the tracks in order to do it;
- The conversations are between a native italian and a heavily accented american. I am not a native english speaker and several of the rocket students also aren't so I don't see why not using only native italian speakers on the audio tracks
- There are several small translation mistakes and inadequacies, over time they start being annoying;
- Some audios should be reviewed/updated, the other day I heard one that made reference to the year 2008.

Also, Rocket Languages is oblivious to the existence of potential students in developing countries (as in my case) when establishing their pricing strategy. These courses are way more expensive for me, for instance, as they are for my american or european counterparts, when purchase power is concerned.

Rocket languages also does not give meaningful discounts when you enroll in more than one language.

I like the program, though it goes VERY slowly and each unit is terribly long. But the biggest problem is that after working for awhle on a unit it crashes and I get a message saying "aw snap, something went wrong". This happens every day

I found that I would prefer to see the written words as well while learning the pronunciation, i did not see this on the trial so i opted out