Rocket Languages Reviews
Find out what actual users have to say about our courses through their Rocket Languages reviews.
Rocket Languages review criteria
I tried the intro lesson, and it wasn't enjoyable. When practicing pronunciation, I would fail to pronounce a word, but I would get 100%. I have a good microphone, but I had to yell to get half of what was said recorded. When it did show, I said 100% the playback would only have recorded 50% of what I said. I was yelling most of the time, which was really irritating. I practiced writing skills without knowing special characters, so I got most of the words wrong, although I had all the necessary letters.
I absolutely hated yelling into the microphone and then hearing a partial version of what I had yelled. So far, I hate Rocket Spanish. I completed the lessons, and if not for the fact that I had heard many of the basic words in the past, I would not have remembered most of what I learned. Thankfully, I am on a trial. Thank you, Rocket, for the trial period. I will continue the trial one more time and then give Babbel a try, trusting their money-back guarantee..
Response from Rocket Languages
Thank you for taking the time to share your experience; we're sorry to hear that the voice recognition feature was frustrating. We want learning to be effective and enjoyable, and it sounds like we fell short for you in this area. Your trial feedback is very helpful, and we appreciate you giving the course another chance. If you’d like help troubleshooting the microphone issues or learning the special characters, please feel free to reach out to our support team at [email protected]. We're here to help and would love the opportunity to improve your experience.
Lessons are slow and don't progress in an order that works when you are studying a language -- customer service is non responsive to requests to cancel membership
Response from Rocket Languages
Thank you for your review, Ann. We're sorry to hear you aren't enjoying the progression of the lessons. Regarding customer support, a member of the team has been in contact with you to address this. All the best!
I hate it and it is a waste of time because it is super boring
Response from Rocket Languages
Thank you for sharing your thoughts. We’re sorry to hear that Rocket Spanish wasn't for you, Grace. We're always looking to improve—if there was anything that particularly stood out as presenting a challenge for your learning, please contact us at [email protected].
The speech recognition SUCKS!! I have a professional microphone installed and TOO many times my speech is not recognized. VERY FRUSTRATING!!!!
Response from Rocket Languages
Thank you for your honest feedback, Mike. We understand how frustrating speech recognition issues can be, especially when you’ve put effort into setting up proper equipment. While speech recognition can be affected by various factors such as device settings or accents, we appreciate you bringing this to our attention, and our support team has been in touch.
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