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Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating

4.7

Rocket Languages review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
4946 Customer Reviews

5 Stars

76.6% (3789)

4 Stars

15.3% (757)

3 Stars

4.9% (242)

2 Stars

2.1% (105)

1 Star

1.1% (53)

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Michele Balistreri

Michele Balistreri

Russian Federation

Rocket Japanese
Criteria
How satisfied are you with Rocket?
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Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

My feelings with this course are quite mixed. On one hand, there is a lot of material and you pick up useful phrases from the very start. On the other hand there are several issues which in the long run are quite frustrating especially in the testing part

1) Apart from the Quiz section, everything else is clearly automatically generated from the material. This means you can have the same word repeated 2 or 3 times. In the "Know it" part there are cases where you cannot know what to say because two words have the same english translation (tourist).
2) Speech recognition is frustrating. It stops listening while you are talking, sometimes it doesn't want to recognize what you say no matter what (I even tried playing back the native audio from my phone near to the computer microphone, and it didn't even recognize the native speaker!) and sometimes it says 100% even if you mess up a few syllabes.

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Response from Rocket Languages

Response from Rocket Languages: Hi Michele - Thanks for the detailed review. Rocket Japanese is due for a full review in 2020. Most of the issues that you mention will be sorted out at that stage. As far as speech recognition goes, we recommend a headset microphone for best results, or the iOS/Android app.

18
Th Fug

Th Fug

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

not loving all of the badge interrruptions within the lesson! very disruptive.

Response from Rocket Languages

Thanks so much for your feedback, it's much appreciated. As you will know, badges are issued as you reach certain points goals. They are meant to offer extra incentive for learners, so we're sorry to hear that you find them distracting. Unfortunately there is no current way to opt out of the points system, but we will pass your feedback onto the IT team for their consideration. We hope you are enjoying your language learning otherwise. Please don't hesitate to contact Customer Support directly if there is anything we can help you with.

13
Tyah Ginyard

Tyah Ginyard

GA , United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

The app has continuous glitches that the owners are not able to fix. The program is great, but the actual functionality is horrible.

Response from Rocket Languages

Response from Rocket Languages: Hi Tyah - Unfortunately there are so many different types of phone, screen sizes, operating systems, etc that it can be hard to get apps working perfectly across the board. If you contact customer support we will try our best to trouble shoot your system.

10
Julie Sharp

Julie Sharp

United Kingdom

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Tried the 7 day free trial, didn't work very well so not confident to purchase ,

Response from Rocket Languages

Response from Rocket Languages: Hi Julie - I am sorry to hear that it wasn't for you. If there was a technical issue then please contact customer support!

14
Jennifer Dennis

Jennifer Dennis

United States

Rocket Spanish
Criteria
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How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Almost 2 months in, I've requested a refund. I hate this ridiculously juvenile course.

I hate this course so passionately. It's juvenile, stupid "silly" and so so SO annoying. I literally do not understand how any adult could do this course. I cannot stand the banter with Amy for another second. Does irritation, annoyance, and flat-out anger increase retention? If so maybe Rocket Spanish is on to something...but I want to shake the people leaving positive reviews and ask them what the WHAT is wrong with them. I beg you, do the free trial lesson of whatever level, and if you're annoyed with all the English stupidity, know that it does NOT get better. It does not decrease. It will only get worse. If you love Amy's voice, speaking in English, and want to listen to her kid around, this course is for you. OR...if you don't care about the audio lessons. I think buried in this course is some good content. And I know it's not meant to be audio-only. But the audio is THAT bad. Just don't do it. Maybe do it high or something. Might be tolerable. Probably not.

Response from Rocket Languages

Response from Rocket Languages: Thanks so much for your review. We're sorry to hear that you are not enjoying the tone of the Rocket Spanish lessons. We try to strike the right balance between fun lessons that aren't too silly/annoying or too dry/boring. It's not always to everyone's tastes, and of course, we don't get it right all the time. Rocket Spanish is usually pretty well-received by our learners, but we do appreciate all of the feedback that we get. We will pass your comments on to the Rocket Spanish team for their consideration. All the best with your language learning!

15
Tom Ramer

Tom Ramer

Okinawa , Japan

Rocket Japanese
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Very disappointed in this product. Trial was very good. Purchased Step #1 with coupon. Have not received access nor response to my many emails. Feel like I was suckered. Again Free Trial very good. Enticing once paid nothing. Again maybe a glitch. No response from Customer Service opens the door for negative assumptions

Response from Rocket Languages

Response from Rocket Languages: Hi Tom - Thanks a lot for your feedback. Our Customer Support Team has contacted you to get your access sorted.

12
Chris Budnicki

Chris Budnicki

United States

Rocket Japanese
Criteria
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How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

the audio recognition needs work. Also stop asking me to review every six times i record a word.

Response from Rocket Languages

Hi Chris, thank you for your review. We are sorry to hear that you are experiencing issues with the voice recognition. We have contacted you via email to get more information on this. Regarding the reviews, we will pass this on to the team for them to take a look at. We wish you all the best!

10
Carl Mounteer

Carl Mounteer

Pacific Grove, California , United States

Rocket Italian
Criteria
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My overall impression of the level 1 program is that, with the exception of vocabulary, and the present tense, Rocket Italian Level 1 is very weak on teaching the student Italian grammar. An example of this is the use of prepositions. These seem to pop up everywhere with no explanation as to the rules governing their use (like the use of "di" which has at least 15 different meanings!), Level 1 aggravates this problem by frequently giving you lengthy Italian phrases in th flash cards & the "Know It" section to memorize. These contain grammatical structures that are never addressed in the course. Also, it makes no provision for different responses that the student may have translated correctly even though it is different from the translation in the course.

I would suggest they introduce a grammatical rule give some examples, & and then drills on that rule. The drills would also incorporate review of a verb tense. This would reinforce the latter and help us master both until they become second nature.

Instead, we waste enormous amounts of time memorizing lengthy sentences with no idea of the grammatical rules which govern the sentences. These are sentences which we will never use and quickly forget.

Response from Rocket Languages

Response from Rocket Languages: Hi Carl - Thanks for the feedback. We will be conducting a full review of Rocket Italian and will definitely take your comments into account.

10
Garry Ortynsky

Garry Ortynsky

Canada

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

I just started the advanced course and I find the conversation very difficult to follow. It is hard to
Understand because the speech is fast and slurred not clearly spoken. Especially when new words and phrases are used..
The first two courses don’t prepare you well enough with verb conjugation either.

Response from Rocket Languages

Response from Rocket Languages: Thanks so much for your review. We would love for you to contact the Customer Support team with information on the conversations you are having trouble with so we can check them from here. We would also encourage you to post any verb conjugation-related questions you have on the forum, which you will find by clicking on your avatar in the top-right corner of your members area, and selecting Tools. We look forward to hearing from you.

11
David Fritz

David Fritz

United States

Rocket Spanish
Criteria
How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Buggy on Ventura Safari, the most current MacOS and browser version.

Travelogue way too advanced and difficult to avoid.

Encountered user setup error that service and support quickly corrected.

So far greatly prefer Pimsleur and will likely invoke refund option.

Response from Rocket Languages

Hi David, thank you for your review and we apologize for the problems that you are having with the program. We generally recommend using Chrome as a browser as it has the more powerful technology that our voice recognition software requires. Regarding your other points, we have sent you an email about all this.

10