Rocket Languages Reviews
Find out what actual users have to say about our courses through their Rocket Languages reviews.
Rocket Languages review criteria
i can only say that Rocket German is an awesome disaster. Waste of time & money.
Response from Rocket Languages
Hi James, thank you for your review. We're sorry to hear that you have not had a positive language-learning experience with Rocket German. Our Customer Support team has reached out to you to establish if there is anything we can do to assist you. All the best!
this program sucks, its not even functional and makes you restart whole lessons because it cant even save your answers. DO NOT BUY IT!!!!! Use something else, its loading times are horrible. The content is good but you cant even load the page and save your answers so theirs no use in the content!!!!! :(
Response from Rocket Languages
Hi Colby - This was a bug, it is now fixed!
Hey guys I totally recommend this website to you.
THIS WEBSITE WILL MAKE YOU BECOME FRENCH MASTER IN 5 MINUTES.
I could not get past the incredibly annoying woman with her fingernails-on-chalkboard voice. The squeaking, the overemphatic emoting, the inane chatter and the off-putting accent have driven me away from this program in the first 5 minutes.
Response from Rocket Languages
Hi Kat; I am sorry to hear that you didn't gel with our Rocket German presenter. We are actually close to releasing an all new interactive audio course for Rocket German, with all new voices!
The web site is complicated and not very user friendly. I've spent 5 min trying to figure out how do I start the lessons and where to begin the studying. It's stupid to spend so much effort on a web site to have people leave confused. Too complicated to begin with.
Response from Rocket Languages
Hi Milla - There is a take a tour video on the Get Started page! Also, we are revamping the lesson interface to make it easier to understand. It is a little difficult when some courses have over 100 lessons!
The voice recognition technology is very inconsistent. It kills the experience because the lesson is based on the use of voice to qualify your speech.
Response from Rocket Languages
Hi Michael, thank you for your review. We know that it can be very frustrating when technology doesn't cooperate. Our Customer Support team has emailed you, in order to ascertain the issue you are experiencing and to work with you to resolve it. We wish you all the best with your Chinese language learning!
My partner has RocketFrench, which is great and which he enjoys. I am a language teacher, so I help reinforce.
Now, I just bought RocketGerman -with the same hopes of the French version- and lasted 4 minutes of intro and am SHOCKED: I want to learn German, so why is Nik being such a bitch to Paul, saying his German accent is not as sexy as a French accent?! Why is she saying "especially if your daily job does not require a lot of brain power". Not to mention her horrid voice with unbearable high pitch. How am I supposed to learn with a condescending teacher? No thank you!
I want to talk to someone from customer service.
Response from Rocket Languages
Hi Justine - Yes, we have had some comment about Niks voice/attitude and it seems to be rather polarizing. To that end we have re-recorded Level 1 of Rocket German (Update: release date will be end of June 2020)
Of the three online Chinese courses I use. Rocket Chinese is by far the best. I highly recommend it to anyone wanting to learn a language. The easy of usage. The way the courses are laid out all lend toward a pleasant learning experience.
I tried the intro lesson, and it wasn't enjoyable. When practicing pronunciation, I would fail to pronounce a word, but I would get 100%. I have a good microphone, but I had to yell to get half of what was said recorded. When it did show, I said 100% the playback would only have recorded 50% of what I said. I was yelling most of the time, which was really irritating. I practiced writing skills without knowing special characters, so I got most of the words wrong, although I had all the necessary letters.
I absolutely hated yelling into the microphone and then hearing a partial version of what I had yelled. So far, I hate Rocket Spanish. I completed the lessons, and if not for the fact that I had heard many of the basic words in the past, I would not have remembered most of what I learned. Thankfully, I am on a trial. Thank you, Rocket, for the trial period. I will continue the trial one more time and then give Babbel a try, trusting their money-back guarantee..
Response from Rocket Languages
Thank you for taking the time to share your experience; we're sorry to hear that the voice recognition feature was frustrating. We want learning to be effective and enjoyable, and it sounds like we fell short for you in this area. Your trial feedback is very helpful, and we appreciate you giving the course another chance. If you’d like help troubleshooting the microphone issues or learning the special characters, please feel free to reach out to our support team at [email protected]. We're here to help and would love the opportunity to improve your experience.
the system is confusing frustrating and has to much work
Response from Rocket Languages
Hi Libby, thank you for taking the time to leave a review. We're sorry to hear that you are finding the workload of our Rocket Spanish course overwhelming and the system frustrating. We pride ourselves on offering comprehensive language courses and want to ensure that you are learning everything you need to ensure you can start speaking as soon as possible. Learning a language is lifelong commitment but with a bit more practice we're sure that your Spanish abilities will take off in no time!
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