Rocket Languages Reviews
Find out what actual users have to say about our courses through their Rocket Languages reviews.
Rocket Languages review criteria
My partner has RocketFrench, which is great and which he enjoys. I am a language teacher, so I help reinforce.
Now, I just bought RocketGerman -with the same hopes of the French version- and lasted 4 minutes of intro and am SHOCKED: I want to learn German, so why is Nik being such a bitch to Paul, saying his German accent is not as sexy as a French accent?! Why is she saying "especially if your daily job does not require a lot of brain power". Not to mention her horrid voice with unbearable high pitch. How am I supposed to learn with a condescending teacher? No thank you!
I want to talk to someone from customer service.
Response from Rocket Languages
Hi Justine - Yes, we have had some comment about Niks voice/attitude and it seems to be rather polarizing. To that end we have re-recorded Level 1 of Rocket German (Update: release date will be end of June 2020)
Unfortunately I am one of the Rocket Languages failures. I spent my first few months doing what I believed the course asked me to do -- one lesson per day with extra study. After 4 months I had finished the first level of Spanish. I could say hello to folks, order a simple meal in a restaurant -- check in to a hotel, etc., but when I met with my Spanish speaking friends I could not understand what they were saying . So following the recommended learning path was not working for me.
I also noted that the course admins reward points as an indication of learning. Yet, in my case, I could not see any relationship between points and my knowledge of the material. Also a glaring weakness is that one can earn points by repeatedly answering the same questions. I found that I was memorizing the answers to all of the questions. I then thought if I could present the materials to myself in a different way, I could learn the materials better. I began pulling down many of the lessons at one time -- taking them into a little program I developed that would then present the material to me in various ways. My hope in doing this is that by so doing, I would more effectively learn the materials.
Response from Rocket Languages
The issue was not about whether or not you were trying to game the points the system. The issue was that it is impossible to get 50,000 points on a continuous daily basis without manipulating the system, which as you allude to in your review, you did. It's not fair to our other users to let that continue to happen.
Buggy on Ventura Safari, the most current MacOS and browser version.
Travelogue way too advanced and difficult to avoid.
Encountered user setup error that service and support quickly corrected.
So far greatly prefer Pimsleur and will likely invoke refund option.
Response from Rocket Languages
Hi David, thank you for your review and we apologize for the problems that you are having with the program. We generally recommend using Chrome as a browser as it has the more powerful technology that our voice recognition software requires. Regarding your other points, we have sent you an email about all this.
Sorry I am very disappointed. I have tried to download using my mac so that I can transfer and listen & learn while driving to work. I cannot download anything even following the mac instructions by using Control click. There is no downloading option!!!
Response from Rocket Languages
Hi Martin - This feature has now been added to the Rocket Languages iOS and Android apps!
not user friendly, no offline content, audio recordings rarely recognize speech, slow customer service, very dissapointed, I thought this was the best app on the market, for this quality, the app is very expensive, for less than 9USD you get this same content in other places
Response from Rocket Languages
Hi Felipe, we are so sorry to hear that you are experiencing troubles using Rocket French. We have contacted you via email to follow up with you as well as try and assist you with these issues.
At first I thought that Rocket Japanese was a great course. However, I became very disappointed with the way they structure things. The conversations are very limited and the grammar is poorly explained. Japanese is a very structured and logical language and Rocket Japanese does a poor job of conveying the structure. I am overall very disappointed with the course.
I bought the entire Japanese course, yet Rocket continues to send me marketing and promotional emails telling me to buy their japanese course when I already have.
Response from Rocket Languages
Thank you for your review! We appreciate your feedback and thoughts however, we know that many of our learners are just starting out with Japanese or learning a second language for the first time. That’s why we focus on keeping our courses accessible by starting with simple conversations and grammatical explanations and gradually moving on to more advanced topics. If you’re facing any specific grammar challenges, feel free to reach out to us at [email protected]. We’d be happy to help you out!
I decided not to pursue learning French after paying for the course the week after I purchased it as I wanted to change to the Italian course instead. I asked for a refund twice through the help section and have still not received a refund or acknowledgment that I have asked for a refund. This is a real shame as I was going to purchase the Italian course once I got the refund now I don't trust Rocket Languges to fulfill their promises.
Response from Rocket Languages
Hi Clare - I am sorry about the miscommunication here. If the wrong course is bought, or even if a Level is too easy or hard, then we will swap it for no cost. I am not sure what happened with our emails to you, please check your junk folder. In the meantime a refund has been issued!
I have barely learned anything. I do have ADHD but this system is absolutely terrible. It is too fast paced. I will listen to an audio lesson and it expects me to remember everything. I do not understand anything they are saying. This was a elective for my school and it has been a complete waste of money and time.
Response from Rocket Languages
Thank you for taking the time to share your experience, Josiah. We're really sorry to hear that the course hasn’t worked well for you. Our program is designed to build understanding step by step, but it sounds like the pacing and structure didn't meet your needs. We truly value feedback like yours, as it helps us consider how to better support different learning styles. If you're open to it, we’d love to try and help or suggest alternative ways to use the course that might be a better fit. Please reach out to us at [email protected].
It won't work
It's been nothing but annoying so do not download it
Response from Rocket Languages
Sorry to hear that, Lucas. Please reach out to our team at [email protected] with more details about the issue, and we would be happy to hop on a call to see how we can assist you!
Hey guys I totally recommend this website to you.
THIS WEBSITE WILL MAKE YOU BECOME FRENCH MASTER IN 5 MINUTES.
You Are Less than 60 Seconds Away from Getting Started.
Ready to not just speak a new language, but to also experience the culture? Sign up for a free trial to discover how Rocket Languages does more than give you a new vocabulary - we immerse you in new places and cultures.
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