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Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating
4.7
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Rocket Languages review criteria

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How satisfied are you with Rocket?
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How likely are you to buy again?
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Are you happy with the price?
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Would you recommend it to a friend?
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How was the customer service?

5,462 Customer Reviews

5 Stars
78.0%
4 Stars
14.0%
3 Stars
3.9%
2 Stars
1.4%
1 Stars
1.8%
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Show reviews for:
Chalampol PromchaiChalampol Promchai

United States

Rocket Japanese

Submitted: 6 months ago

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It's boring. There is no picture to help me connect with the phrase or words. They throw a sentence at you and have you repeat it, hoping you remember. It's no different from when you just Google Translate phrases and remember them yourself. Maybe throw an interactive game or something. I wanted a refund, but there's no refund button either. I guess I'll just take this as my loss.

Response from Rocket Languages

Sorry to hear that, Chalampol. Please know we take our 60-day refund promise very seriously, and our support team has reached out to you to initiate the refund process. Wishing you all the best with your language learning!

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Omer YavuzOmer Yavuz

Ankara, Turkey

Rocket English

Submitted: 3+ years ago

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Your application is not running on Android phone. Whenever I activated microphone, program stops. I tried to run iPhone but it needs iOS 10 later. I can not run on iPhone.
I tried to open on Android phone using Google Chrome. But I can not see repeat button and score buttons.
I tried to run on Macbook using chrome. I can see all elements play, microphone, score and customer voice repeat button.
But I can not replay my voice so I can not compare voices. Sometimes if score is 100% can record and replay my voice. Sometimes it can not record and produce performance result.
Your performance is too poor. Your system must analyse word by word. Your system must show word differences and can offer tools to advise pronunciation alternatives. Also I must listen my voice. Your system must record my voice.

Response from Rocket Languages

Hi Omer - I am sorry to hear about the issues you are having. As phones change versions fairly quickly there can be issues with the apps working on older models. However, we try to cover off as many older versions as we can. I would recommend that you try Safari on your Macbook as we recently extended the voice recognition feature to work on that.

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K YK Y

Chino hills, CA, United States

Rocket Spanish

Submitted: 3+ years ago

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The microphone on the trial program worked fine until I purchased the Spanish 1-3, then the microphone stopped working. I loaded the program onto another device, the microphone worked, but the 'play' button did not work!
Very difficult to concentrate when there are so many technical difficulties with the program.

Response from Rocket Languages

Hi KY - I am sorry to hear about your issues. Please contact customer support and we can set up a Skype call to get to the bottom of it.

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Martin DeehanMartin Deehan

CA

Rocket Italian

Submitted: 3+ years ago

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Sorry I am very disappointed. I have tried to download using my mac so that I can transfer and listen & learn while driving to work. I cannot download anything even following the mac instructions by using Control click. There is no downloading option!!!

Response from Rocket Languages

Hi Martin - This feature has now been added to the Rocket Languages iOS and Android apps!

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Amin KhodaeiAmin Khodaei

Malaysia

Rocket English

Submitted: 2 years ago

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I purchased the English rocket language, but I have encountered some issues with the audio on the Android app. The words and phrases do not play correctly, but they do work properly on the laptop browser. However, when trying to record on the laptop browser, only the last part of the word or half of the sentence is recorded, which is very inconvenient. As a solution, I have been playing the words and sentences on my laptop browser and attempting to record on the Android app. Rocket language has a 60-day refund policy, so I will be requesting a full refund due to these issues.

Response from Rocket Languages

We're sorry to hear about the issues you are experiencing with our program. We have sent you an email regarding the issues that you are having to get more information on this.

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Vitor JacintoVitor Jacinto

Brazil

Rocket Italian

Submitted: 3+ years ago

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Terrible experience with the Rocket Languages. I have been struggling to find a motivation to keep studying but the boring experience that the platform gives you doesn't lead you anywhere. It's just a bunch of "repeat" this, "repeat "that" that you will be closing the browser before finishing the audio lesson. Not only that, the lack of explanation that the teachers give you and makes you need to find other places to learn it's absurd. If I knew this experience would go on, I would have chosen Google Translator instead. If I could come back, I wouldn't buy.

Response from Rocket Languages

Hi Vitor - Well, repetition is an integral part of language learning :) We try hard to keep our courses engaging and minimize the effort required through things liked spaced repetition to help with effective learning.

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Miki MartelMiki Martel

United States

Rocket Italian

Submitted: 3+ years ago

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I received Rocket Italian as an xmas gift at my request after my old version of Rosetta Stone Italian became outdated and unusable. It has been a major disappointment and is so frustrating I've turned to the free version of Duolingo instead. All the cutesy little exchanges between "Alex" and "Maria" are infantile and a waste of time. So much time is wasted in these courses. It's hard enough to find time to study a foreign language without all this useless filler. Unfortunately between medical issues and Covid, I just recently started to use this software so I am beyond the 60 day return/refund window. I feel badly that my husband wasted all this money on this terrible app. Save your money and use Duolingo or if you want a real program go to Rosetta stone.

Response from Rocket Languages

Hi Miki - The first level (featuring Alex and Maria) is a beginners level, so the amount of Italian introduced is gradual with lots of explanations in English. As you progress through the lessons/levels the amount of Italian gets greater and more advanced.

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Stephen LongStephen Long

Ireland

Rocket Italian

Submitted: 1 year ago

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Waaaay too much garbage emails sent on a daily basis. Extremely annoying. Constant pestering to buy. Massively overpriced. Would not recommend.

Response from Rocket Languages

We're sorry you feel that way, Stephen. We completely understand that our course will not always suit the preferences of every individual learner, but we firmly believe that the price reflects the comprehensive content and various lesson types crafted by experts in the Italian language. We wish you all the best with your language learning!

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Colby DistasoColby Distaso

Rocket Italian

Submitted: 3+ years ago

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this program sucks, its not even functional and makes you restart whole lessons because it cant even save your answers. DO NOT BUY IT!!!!! Use something else, its loading times are horrible. The content is good but you cant even load the page and save your answers so theirs no use in the content!!!!! :(

Response from Rocket Languages

Hi Colby - This was a bug, it is now fixed!

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Edgar TawesEdgar Tawes

Statesboro, GA, United States

Rocket Spanish

Submitted: 3+ years ago

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I was using Spanishpod101, and I switched to RocketSpanish based on online reviews. I regret the decision. I'm disappointed that there's no means to diagnose my proficiency and place me in the appropriate level. I find the dialogues ridiculously boring and unauthentic. I'm suffering through this, because I'm committed to learning the language, hoping it will get better as I progress.

Response from Rocket Languages

Hi Edgar - We have since added in Benchmark testing so you can more easily sort out where your proficiency level is. Just go to My Tools > Benchmark Test

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