Find out what actual users have to say about our courses through their Rocket Languages reviews.
The grading system is all over the place. They have a colour coded system that is meant to reflect proficiency but it patently doesn't correspond with any of the lessons. I completed all the modules available, everything was correct but the colour coded system gave me 1 green tick and 4 yellow symbols. It makes no sense.
I asked for an explanation for this but the response made little sense too.
I think somewhere in the Rocket system is a great app waiting to break out but it is currently too cumbersome which is a pity.
They ask users to write something awesome, they are assuming people think the app is awesome when it isn't yet.
Response from Rocket Languages
Hi Mark - Thanks for the feedback. The app has been completely updated as of 2019, so any glitchy behavior is hopefully sorted out!
The guy, Alex, in the Italian course comes across as a somewhat of a douche. He tries to be funny by pretending to flirt with the co host, Maria, but it just feels awkward. It might just be me, but I would prefer if they just sticked to the language material.
It is too frustrating. It doesn’t always understand what I am saying, even if I am saying it correctly. I don’t think I should have to know every ñ, é, á etc. when I am writing. It takes way too long. Need to shorten the lessons. I haven’t been doing them b/c I get too frustrated when it doesn’t understand me.
Response from Rocket Languages
Hi Polly - Please make sure that you are using a headset microphone for best results with voice recognition. We have just added in special character keys to Rocket Spanish "Write it" activities to make the writing process much easier.
I have used Rosetta Stone and Berlitz in the past to become comfortable with Italian and German before trips. I found both of those much easier than Rocket. The English accent of the narrator makes it hard to follow, and the pace is very slow, which leads me to get distracted mid-lesson.
Response from Rocket Languages
Hi Stephen - I am sorry to hear that Rocket French isn't for you. We do of course have a 60 day money back guarantee if you don't like it. Just contact customer support!
I am taking the French course but I find the man talks way too much in English with annoying 'jokes'. Sorry but listening to him makes it difficult for me to continue and I loose interest. Over half the lessons are in translated English or him talking.The price for the course is good and I haven't had to use customer service to comment.
Response from Rocket Languages
Hi Natalie - The beginner (Level 1) course does have a reasonable amount of English as things need to be explained! In the higher levels there is less English. If you wish to swap levels then please let us know!
Nothing "awesome" to say. I thought you wanted my honest, candid feedback. Still waiting for help on the problem of inserting special characters in the writing practice section of lessons. Rocket told me I must wait two to four days.
I get the impression Rocket also doesn't teach grammar either—at least not overtly. Disappointing.
What's your return policy?
Response from Rocket Languages
Hi Bruce - The special character issue on Rocket French "Write it!" exercises has been resolved by adding in special keys for the French characters. Grammar is taught extensively in the Language and Culture lessons, did you see those? And, finally, if you decide that it's not for you then we have a 60 day full money back guarantee. Just contact customer support.
I can't. you won't let the honest responses be submitted. there is nothing awesome about your program. Neither, do you respond in a timely manner to concerns. So if you want honest then let them be submitted
Response from Rocket Languages
Hi Patrick - It looks like your review has been submitted correctly?
I was astonished by the sexism and gender stereotypes, there were even lessons about the nativity. I wanted to share these lessons with my partner, who is more advanced than me, but I was too embarrassed, and some lessons were unlistenable for me, due to these problems.
Also, the lessons themselves tend to just ask you to repeat what you have heard, and only occasionally challenge the listener to take what they've learned in the lesson an actually apply it to make new sentences.
On a positive note I was pleased that the instructors would often add multiple ways of saying things.
Response from Rocket Languages
Hi Nicholas - Thanks for your feedback, and we will take that onboard at our annual review of course content. Certainly the stereotyping is an issue we are looking at, even though a lot of these attitudes are still prevalent in South American culture. As is Christianity, hence the nativity lessons.
My review is of Rocket Languages Sign Language. Someone who is just beginning to learn sign language has no hope of following your lessons because you sign too fast. Much too fast!
It's okay to have a fast version, as long as a slow version is included. Someone who is just beginning to learn ASL can't follow when your hands move that fast.
You need to fix this.
Response from Rocket Languages
Recently, we had to re-render all 3,000 videos to work on the apps, and in doing so it looks like the half-speed functionality has been overwritten. We will look at getting that back asap. (Update 2019: This has been resolved! Half-speed is back!)
The program--either on desktop or tablet, often does not record my voice, and thus does not record portions of lessons. This is not getting better. Until Rocked Languages can improve its server, I'd advise avoiding the program.
Response from Rocket Languages
Hi Tim - We recommend using a headset microphone if you are on desktop. If you are using a tablet then we would recommend using the appropriate Android or iOS app. Please let customer support know if these suggestions don't fix the issue!