Rocket French Reviews
Find out what actual users have to say about our courses through their Rocket French reviews.
Rocket Languages review criteria
The program keeps locking up on me. I am frustrated. Halfway through the pronunciation part I click the red microphone icon for the current word and it doesn't respond. And at that point I can't get the program to do anything. I have no opinion on the Customer Service as I haven't used it yet.
Response from Rocket Languages
Hi Randall, thank you for your review. We're sorry to hear about the issues you are experiencing with the voice recognition software. Our friendly customer support team has contacted you via email to help you rectify this issue. Best of luck with your French language learning!
Some days it is good, other days voice and speech recognition is plain atrocious and frustrating. Whole phrases 'not heard', words (or numbers) plucked out of nowhere that bear no resemblance to what was said. And this on a high speed internet connection. That wouldn't be half as frustrating come each time with a useless pop-up on what to do. Will I keep using it - yes. Can it be useful - yes. Does its voice recognition engine need to be improved - YES.
A good learning tool.
I'm not happy with the audio it's not working 100%. On average each lesson has 5% faulty audio.
I have complained but the advice is not working, because the fault is in the app it's selves.
The only thing I can do is ignore the gaps and hope.....
Response from Rocket Languages
We are sorry to hear that you are experiencing these issues. We have emailed you requesting more information so that we can try and help you.
The combination of the online tools and the ability to listen to the lessons whilst doing other things provides a really powerful learning combination. I particularly value the ability to watch and listen to my own attempts and compare them with a good French speaker!
I am a visual learner,
so I need a visual phonetic interpretation of the language
before I can pronounce it.
Unfortunately,
Rocket Language only does this to my pronunciation attempt.
Response from Rocket Languages
Thanks for your review, Phillip. All French words and phrases included in the course are accompanied by both written French, and by English translations, as well as audio to tune your ear to French pronunciation. Our podcast-style audio lessons are fully transcribed. Unfortunately, we don't provide a phonetic interpretation of the language, but the following two lessons help learners recognize the sounds that each letter or accents make: "Alphabet and Pronunciation"; " Important Pronunciation Tips". I hope that helps! All the best with your language learning.
Overall, I think the Rocket French folks have developed a pretty good system to learn French, so I won't go into detail about the things that I like. The big downside, however, is how their system tracks how far you've progressed in each module. For example, I just finished module 3.9, and the icons have changed from no color to the following colors and comments:
FLASHCARDS = ORANGE (GOOD)
HEAR-IT = ORANGE (GOOD)
WRITE-IT = ORANGE (GOOD)
KNOW-IT = ORANGE (GOOD)
QUIZ = GREEN (EASY)
That is not sufficient. What I want (and need) to know is how often I have reviewed each module and how I have done each time. So I have created an offline spreadsheet that shows the following for each section that I have studied. For example here is how I have tracked section 3.4 that I have reviewed several times and self-graded:
11/8/22 = D, 11/9/22 = C, 11/20/22 = C, 11/23/22 = B
You can see that first studied this module on 11/8/22, and then reviewed is subsequently three times, and my self-grade has improved from the initial D to a B. And, instead of a self-grade, I would much prefer to see the percentage of answers I got right.
Response from Rocket Languages
Hi Dan, thank you for your review and for this feature request. We have passed this request on to the Development team for their consideration. We hope you continue to enjoy learning with Rocket French!
UMMMMM FIRST OF ALL IT WON'T LET ME DO OTHER LESSONS BECAUSE I'M JUST DOING THE FREE PART - IT ADVERTISES THAT IT'S FREE - A COMPLETE TRICK!!!! OUTRAGEOUS! IT DOESN'T TEACH YOU PROPERLY - IT TELLS YOU TO REPEAT THE STATEMENT/QUESTION AND THAT'S IT!!! NOTHING ELSE! I AM VERY UNSATISFIED WITH THE WHOLE EXPERIENCE AND WOULD RECOMMEND NOT LEARNING FRENCH FROM THIS HORRIBLE WEBSITE - I WOULD SUGGEST NOT EVEN LOOKING AT THIS WEBSITE!!! A SCAM, I TELL YOU!
Response from Rocket Languages
Hi there - It does say that it's a free trial with sample lessons! I am not sure how that constitutes a scam!
As most people say the speech recognition, whether if I use a wired microphone, airpods or powerbeats, Rocket does not work consistently when speaking. My girlfriend got so frustrated that she went back to Duolingo. I am using chrome and it is up to date. Rocket is good but if you cannot practice speech then it is subpar. This problem is common in the the comments so why can't it be rectified???
Response from Rocket Languages
Thanks for taking the time to share this detailed feedback. We’re sorry the voice recognition hasn’t met expectations; we know how important speaking practice is. While it works well for many, some setups can affect performance. Please reach out to us at [email protected] so we can help troubleshoot and improve your experience.
The app on iPhone doesn’t work property. After I email the customer service for a few days, the problem still has not been solved. The app is not as good as the desktop version., which is a shame. The responses from customer service seem slow. The audio lessons are interesting but the culture and language don’t make me feel interested about learning. There are definitely things that require improvement.
The system itself is very powerful and comprehensive. It would be really enjoyable.. if it worked.
The voice recognition software, which is the heart of the system, won't work most of the times.
At first I put it down to my bad pronunciation as I am using top-notch technology. As my pronunciation skills got better I could see no improvements. At this point I tried feeding the audio from the Rocket French app itself to my laptop through microphone. Incredibly enough IT WOULDN'T PICK IT UP or would show accuracy at 50-75%!
This is frustrating, because I am eager to learn but I lost my initial enthusiasm. Sometimes I get stuck to the same word for minutes with no 100% pronunciation accuracy.
For 263 euros I was expecting better software development.
Very disappointed.
Response from Rocket Languages
Please contact customer support. The issue may be something simple!
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