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Rocket French Reviews

Find out what actual users have to say about our courses through their Rocket French reviews.

Average Rating
4.7
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Rocket Languages review criteria

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How satisfied are you with Rocket?
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How likely are you to buy again?
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Are you happy with the price?
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Would you recommend it to a friend?
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How was the customer service?

5,462 Customer Reviews

5 Stars
78.0%
4 Stars
14.0%
3 Stars
3.9%
2 Stars
1.4%
1 Stars
1.8%
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Show reviews for:
Mariann MillerMariann Miller

United States

Rocket French

Submitted: 3+ years ago

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Pros:

The reinforcement of the Hear it, Say It, Write it and Know it activities.
The flash cards - and the ability to customize your flashcards.
Learning phrases as opposed to just vocabulary
The point, progress and streak information.
The Rocket Fuel emails are very helpful.

Cons:
I could locate only one pronunciation lesson. It would be help to have more. (Note: that lessons indicates that there is further help included in lesson 3.6, but that doesn't appear to be a pronunciation lesson.)
Some of the audio, done by the native speaker, is unclear. Either the first portion of the audio is cut short, or there is lack of clarity in the audio.

Because of the clarity issues of the audio, I become quickly frustrated. I've verified that the issue is with the audio itself by trying a headset and bluetooth speakers, comparing them with other audios. Unfortunatly, this single issue is my reason for cancellation. :(

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Randall E AdamsRandall E Adams

United States

Rocket French

Submitted: 1 year ago

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The program keeps locking up on me. I am frustrated. Halfway through the pronunciation part I click the red microphone icon for the current word and it doesn't respond. And at that point I can't get the program to do anything. I have no opinion on the Customer Service as I haven't used it yet.

Response from Rocket Languages

Hi Randall, thank you for your review. We're sorry to hear about the issues you are experiencing with the voice recognition software. Our friendly customer support team has contacted you via email to help you rectify this issue. Best of luck with your French language learning!

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Maarten KMaarten K

Australia

Rocket French

Submitted: 3+ years ago

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Some days it is good, other days voice and speech recognition is plain atrocious and frustrating. Whole phrases 'not heard', words (or numbers) plucked out of nowhere that bear no resemblance to what was said. And this on a high speed internet connection. That wouldn't be half as frustrating come each time with a useless pop-up on what to do. Will I keep using it - yes. Can it be useful - yes. Does its voice recognition engine need to be improved - YES.

6
Anna HolanAnna Holan

Australia

Rocket French

Submitted: 3 years ago

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A good learning tool.
I'm not happy with the audio it's not working 100%. On average each lesson has 5% faulty audio.
I have complained but the advice is not working, because the fault is in the app it's selves.
The only thing I can do is ignore the gaps and hope.....

Response from Rocket Languages

We are sorry to hear that you are experiencing these issues. We have emailed you requesting more information so that we can try and help you.

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Kevin SmithKevin Smith

Teddington

Rocket French

Submitted: 3+ years ago

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The combination of the online tools and the ability to listen to the lessons whilst doing other things provides a really powerful learning combination. I particularly value the ability to watch and listen to my own attempts and compare them with a good French speaker!

7
Phillip HammerlyPhillip Hammerly

United States

Rocket French

Submitted: 3 years ago

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I am a visual learner,
so I need a visual phonetic interpretation of the language
before I can pronounce it.
Unfortunately,
Rocket Language only does this to my pronunciation attempt.

Response from Rocket Languages

Thanks for your review, Phillip. All French words and phrases included in the course are accompanied by both written French, and by English translations, as well as audio to tune your ear to French pronunciation. Our podcast-style audio lessons are fully transcribed. Unfortunately, we don't provide a phonetic interpretation of the language, but the following two lessons help learners recognize the sounds that each letter or accents make: "Alphabet and Pronunciation"; " Important Pronunciation Tips". I hope that helps! All the best with your language learning.

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Dan MartinDan Martin

United States

Rocket French

Submitted: 3 years ago

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Overall, I think the Rocket French folks have developed a pretty good system to learn French, so I won't go into detail about the things that I like. The big downside, however, is how their system tracks how far you've progressed in each module. For example, I just finished module 3.9, and the icons have changed from no color to the following colors and comments:

FLASHCARDS = ORANGE (GOOD)
HEAR-IT = ORANGE (GOOD)
WRITE-IT = ORANGE (GOOD)
KNOW-IT = ORANGE (GOOD)
QUIZ = GREEN (EASY)

That is not sufficient. What I want (and need) to know is how often I have reviewed each module and how I have done each time. So I have created an offline spreadsheet that shows the following for each section that I have studied. For example here is how I have tracked section 3.4 that I have reviewed several times and self-graded:

11/8/22 = D, 11/9/22 = C, 11/20/22 = C, 11/23/22 = B

You can see that first studied this module on 11/8/22, and then reviewed is subsequently three times, and my self-grade has improved from the initial D to a B. And, instead of a self-grade, I would much prefer to see the percentage of answers I got right.

Response from Rocket Languages

Hi Dan, thank you for your review and for this feature request. We have passed this request on to the Development team for their consideration. We hope you continue to enjoy learning with Rocket French!

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Raymond LorenteRaymond Lorente

United States

Rocket French

Submitted: 6 months ago

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As most people say the speech recognition, whether if I use a wired microphone, airpods or powerbeats, Rocket does not work consistently when speaking. My girlfriend got so frustrated that she went back to Duolingo. I am using chrome and it is up to date. Rocket is good but if you cannot practice speech then it is subpar. This problem is common in the the comments so why can't it be rectified???

Response from Rocket Languages

Thanks for taking the time to share this detailed feedback. We’re sorry the voice recognition hasn’t met expectations; we know how important speaking practice is. While it works well for many, some setups can affect performance. Please reach out to us at [email protected] so we can help troubleshoot and improve your experience.

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SALVATORE SCANIGLIASalvatore Scaniglia

Italy

Rocket French

Submitted: 3+ years ago

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The system itself is very powerful and comprehensive. It would be really enjoyable.. if it worked.
The voice recognition software, which is the heart of the system, won't work most of the times.
At first I put it down to my bad pronunciation as I am using top-notch technology. As my pronunciation skills got better I could see no improvements. At this point I tried feeding the audio from the Rocket French app itself to my laptop through microphone. Incredibly enough IT WOULDN'T PICK IT UP or would show accuracy at 50-75%!
This is frustrating, because I am eager to learn but I lost my initial enthusiasm. Sometimes I get stuck to the same word for minutes with no 100% pronunciation accuracy.
For 263 euros I was expecting better software development.
Very disappointed.

Response from Rocket Languages

Please contact customer support. The issue may be something simple!

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Patrick KelleyPatrick Kelley

United States

Rocket French

Submitted: 1 year ago

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The course is effective and I am making progress, but the voice recognition software is very glitchy and inconsistent.

Response from Rocket Languages

It's great to hear that you are making progress through the course, Patrick. We have contacted you via email to try and assist you with the voice recognition issues you are experiencing. All the best!

3
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