Rocket Italian Reviews
Find out what actual users have to say about our courses through their Rocket Italian reviews.
Rocket Languages review criteria
Recording function is spotty, and didn't work at all in the speaking exercise. Can someone in customer service contact me pls.
Response from Rocket Languages
Hi Joseph, we're sorry to hear that you are experiencing issues. A member of the customer support team has reached out to you to help resolve these issues. All the best!
I have done a few other language platforms, but this is by far the best and most interactive. I'm very happy I came across Rocket Language! We plan on living in Italy a few months each year, and my kids are fired up to learn Italian!
Response from Rocket Languages
Thanks for your review, Kristian! We're sure that Rocket Italian will teach you all you need to live in Italy. Happy learning!
Lessons are slow and don't progress in an order that works when you are studying a language -- customer service is non responsive to requests to cancel membership
Response from Rocket Languages
Thank you for your review, Ann. We're sorry to hear you aren't enjoying the progression of the lessons. Regarding customer support, a member of the team has been in contact with you to address this. All the best!
In the beginning I think I won't be able to learn the new vocabulary actively or even passively, but by the end I have it almost all down. The expressions with irregular verbs are well explained and illustrated. Lots of practice with different skills. My only complaint is the program's recognition glitches, usually with numerals.
Response from Rocket Languages
Thank you for this thoughtful feedback! We're really happy to hear that the course is helping you move from uncertainty to confidence, Monika. We're sorry about the glitches you've encountered with numeral recognition; this issue tends to be specific to certain phrases. If you'd be willing to share some examples of when this happens, feel free to reach out to [email protected]. We appreciate your insights and wish you all the best with your Italian language learning!
The only thing I don't like is the American guy from the role playing and videos. I find his lines a little distracting, with the bad jokes. That might just be a matter of personal taste as I'm enjoying the content of the course, it would just be nice to be able to choose from some different options!
Response from Rocket Languages
Thank you for sharing your thoughts, Jaime. We’re glad to hear you’re enjoying the course overall, even if some of the Audio lesson lines don’t quite match your taste. We really appreciate your perspective, and feedback like this helps us consider ways to make the content more flexible and enjoyable for all learners.
Nothing awesome about it. The speech recognition doesn't work half the time no matter how loud I say the word. Worst Italian online course I have tried.
Response from Rocket Languages
We’re sorry to hear about your experience with the speech recognition feature, John. We understand how frustrating that must be, especially when you’re eager to practice speaking. Our team is continually working to improve the accuracy of this tool, and we’d love to help troubleshoot the issues you’re running into. If you reach out to our support team at [email protected], we’ll do our best to get things working smoothly for you.
Like it so far :) Can go at my own pace and isn't overwhelming
Response from Rocket Languages
Thanks for taking a moment to leave a review! We're glad to hear you're enjoying the flexibility of the course. If there's anything you'd like to see more of or if you have suggestions, we'd love to hear them.
A gripe actually. In most of the listening exercises the male speaker does not speak clearly. Even when I reveal the correct word/phrase, I still cannot hear it clearly. I often just skip past any male speaker parts.
Response from Rocket Languages
Thank you for your honest feedback, Neil. We want every part of the lessons to feel clear and useful, so we’re sorry to hear you’re having trouble with the male speaker recordings. We’ll pass this along to our team for review. In the meantime, if you’d like, please contact us at [email protected] so we can suggest strategies to make these exercises easier to follow.
In the first lesson, the voice recognition doesn't work. From 53 words, for 1 word gave the feedback.
Response from Rocket Languages
We’re really sorry to hear about the frustration with voice recognition, Alin. That’s not the experience we want for our learners. We’re continuously refining our tools, and your input is important. If you're open to it, please reach out to [email protected] so we can look into what went wrong and try to help.
The female native speaker’s pronunciation is quite challenging, and I’ve had to go offsite to find the correct pronunciation of certain words. Additionally, the language recognition feature is not always accurate.
Response from Rocket Languages
Thank you for your honest feedback. We’re sorry to hear the pronunciation and voice recognition haven’t always met your expectations. Our team is continuously working to improve these features, and your input is very helpful. If you’re open to it, we’d love to hear more about the specific words or lessons that gave you trouble; please feel free to reach out at [email protected].
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