Rocket Spanish Reviews
Find out what actual users have to say about our courses through their Rocket Spanish reviews.
Rocket Languages review criteria
I have a Macbook pro OS Catalina 10.15.4, Firefox, AND NO I do NOT want to use Chrome, Level 1, Rocket Languages Lesson 5.9, Activity:Hear it - Say it = while clicking on the "Play" button I cannot hear what I am supposed to record. Even after recording something I cannot hear what I recorded. While at the same time the activity "Flash Cards" as well as the activity "Write It" and the activity "Know It" is working perfectly fine. Therefore it can only be a bug in your software at this point in the activity "Hear It - Say It”. After trying Chrome it did not work either.
There are obviously ongoing problems with the audio since 2019 as seen on other comments (now while I was doing the certification in Module 5) ) and no one seems to be able or willing to take car of these issues. I am extremely disappointed.
Response from Rocket Languages
Hi Gerd, Lesson 5.9 has been fixed. With the new update some of the phrase boxes in that lesson stopped working as they should. Also, if you are using a Mac then we would recommend the Safari browser. Firefox does not support voice recognition. Firefox has said that it is coming but they have been saying that for 5 years!
no i don't think i will actually, i don't really like this course.
Response from Rocket Languages
Hi Alyssa - Feel free to email us with specifics about what you don't like. We are always open to change!
mavillosos el leccion! This is a place to be! so romantic is the spanish language!
Buggy on Ventura Safari, the most current MacOS and browser version.
Travelogue way too advanced and difficult to avoid.
Encountered user setup error that service and support quickly corrected.
So far greatly prefer Pimsleur and will likely invoke refund option.
Response from Rocket Languages
Hi David, thank you for your review and we apologize for the problems that you are having with the program. We generally recommend using Chrome as a browser as it has the more powerful technology that our voice recognition software requires. Regarding your other points, we have sent you an email about all this.
Very monotonous and hard to follow material. I can't keep engaged in the material. Super boring content.
Response from Rocket Languages
Hi Thelma, we are so sorry to hear that you are not engaging with the course material. We have sent you an email following up on this.
The Hear It Say It feature does not work but must be passed to progress to the next level, essentially making the entire program useless.
Response from Rocket Languages
Hi Abigail, thanks for your feedback, we're very sorry to hear that you're having issues with the "Hear it! Say it!" feature. Feel free to reach out to our customer support team on [email protected] and we will see what we can do to resolve these issues for you. All the best!
This program charged me 259.90 two times ,did not respond to my emails and I am not able to access the program.On Top of that they charged me another 49.90 for what I don’t know.
There is no number you can call. They are corrupt.
Response from Rocket Languages
Hi Gigi, we're very sorry to hear that you've been having difficulties with accessing the course and our apologies on the delayed response from our Customer Support Team. We are doing everything we can to help you resolve these issues and I hope we can get your language-learning journey back on track. All the best!
the system is confusing frustrating and has to much work
Response from Rocket Languages
Hi Libby, thank you for taking the time to leave a review. We're sorry to hear that you are finding the workload of our Rocket Spanish course overwhelming and the system frustrating. We pride ourselves on offering comprehensive language courses and want to ensure that you are learning everything you need to ensure you can start speaking as soon as possible. Learning a language is lifelong commitment but with a bit more practice we're sure that your Spanish abilities will take off in no time!
it's such a hard program that you can not learn from
Response from Rocket Languages
Hi Luciana, thank you for your review. We're very sorry to hear you have not had a positive learning experience with Rocket Spanish. Our Customer Support team has reached out to you in order to ascertain if there anything we can do to assist you or elevate your experience of Rocket Spanish. All the best!
It is the worst thing ever and Maricio keeps texting me at 3 am
Response from Rocket Languages
Hi Bashir, thank you for leaving a review. We currently use email to communicate with our users as opposed to text. The good news is that it is very easy to disable these emails, our Customer Support team has contacted you to assist you in unsubscribing. Happy learning!
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