Rocket Languages Reviews
Find out what actual users have to say about our courses through their Rocket Languages reviews.
Rocket Languages review criteria
Waaaay too much garbage emails sent on a daily basis. Extremely annoying. Constant pestering to buy. Massively overpriced. Would not recommend.
Response from Rocket Languages
We're sorry you feel that way, Stephen. We completely understand that our course will not always suit the preferences of every individual learner, but we firmly believe that the price reflects the comprehensive content and various lesson types crafted by experts in the Italian language. We wish you all the best with your language learning!
Loving it so far! I love building vocabulary and hearing the correct way to pronounce words.
Response from Rocket Languages
Here at Rocket, we're all about helping our users nail their Italian pronunciation from the comfort of their homes. We can't wait to see where your Italian language learning takes you!
It's truly disappointing that you omitted various clauses from your refund policy. For those using Apple Pay, if they wish to cancel their subscription, they're required to contact Apple? You haven't even attempted to facilitate the direct connection.
Response from Rocket Languages
We're sorry to hear that the refund process with Apple Pay didn't meet your expectations. Apple requires this process, but we'd be happy to jump on a call and help you contact them!
The voice recognition is terrible and only works intermittently before giving me the "Looks like speech recognition is currently busy. Please try again" message. Customer "service" tells me to do what I'm already doing (use Chrome browser, fast internet etc.). They acknowledge that their voice recognition doesn't always work and advise me to "skip" those parts. Skipping isn't a solution to the problem! I used Rocket before for German and it was very good. Now I just want to skip this program completely and get a refund.
Response from Rocket Languages
Hi Troy, thank you for taking the time to provide us with your valuable feedback. Your comments have been passed on to both the customer support and IT teams. We are sorry to hear that you have been facing issues with our voice recognition system. While we strive to provide you with state-of-the-art technology, we do understand that it can make errors at times. If the voice recognition detects phrases poorly, we suggest skipping over them because this will ensure that the language learning process is not disrupted. We appreciate your continued effort in learning the French language and wish you all the best!
The program is so full of bugs. I have attempted on both my Mac and iPhone.
Response from Rocket Languages
Hi Frederick, thank you for your review. We're sorry to hear that you have experienced technical issues with our Rocket French programme. Our customer support team has already been in contact with you to find a resolution. We appreciate your feedback and wish you all the best with your French language journey!
On ipad voice playback won't work. No reply from customer service. Back to the Fluenz program.
Response from Rocket Languages
Hi Pul, thank you for leaving a review. I'm sorry to hear that you didn't receive our customer support team's response regarding your voice playback issue. Unfortunately, the app version of Rocket Languages doesn't support the voice playback feature. We hope that you'll continue your French language-learning journey and wish you all the best!
i can only say that Rocket German is an awesome disaster. Waste of time & money.
Response from Rocket Languages
Hi James, thank you for your review. We're sorry to hear that you have not had a positive language-learning experience with Rocket German. Our Customer Support team has reached out to you to establish if there is anything we can do to assist you. All the best!
They make it hard to cancel service, why so hard Rocket?
Response from Rocket Languages
Hi James, thank you for your review. Our Customer Support team has already been in contact with you, regarding canceling your account. Given that you can either purchase a Rocket Languages course with a one-time purchase, or a six-month payment plan there is no need to cancel your account. That means, once you have purchased the course, you have lifetime access and no recurring fees. All the best!
It is the worst thing ever and Maricio keeps texting me at 3 am
Response from Rocket Languages
Hi Bashir, thank you for leaving a review. We currently use email to communicate with our users as opposed to text. The good news is that it is very easy to disable these emails, our Customer Support team has contacted you to assist you in unsubscribing. Happy learning!
The voice recognition technology is very inconsistent. It kills the experience because the lesson is based on the use of voice to qualify your speech.
Response from Rocket Languages
Hi Michael, thank you for your review. We know that it can be very frustrating when technology doesn't cooperate. Our Customer Support team has emailed you, in order to ascertain the issue you are experiencing and to work with you to resolve it. We wish you all the best with your Chinese language learning!
You Are Less than 60 Seconds Away from Getting Started.
Ready to not just speak a new language, but to also experience the culture? Sign up for a free trial to discover how Rocket Languages does more than give you a new vocabulary - we immerse you in new places and cultures.
Choose from 14 languages: