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Rocket Languages Reviews

Find out what actual users have to say about our courses through their Rocket Languages reviews.

Average Rating
4.7
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5,462 Customer Reviews
5 Stars
78.0%
4 Stars
14.0%
3 Stars
3.9%
2 Stars
1.4%
1 Stars
1.8%
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Show reviews for:
Jayne WisdomJayne Wisdom

Canada

Rocket Spanish

Submitted: 3+ years ago

Star
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Set up is confusing, I'm still getting used to it.

Response from Rocket Languages

Hi Jayne, please don't hesitate to contact our Customer Support team for any advice on getting started. All the best with your language learning!

2
Yadanar Shwe SoneYadanar Shwe Sone

Myanmar

Rocket Japanese

Submitted: 3+ years ago

Star
Star
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Nice conversation planned especially for beginner level .

1
Dana DunlapDana Dunlap

United States

Rocket Italian

Submitted: 3+ years ago

Star
Star
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I've just started my second lesson so it seems premature to give a survey but I would like to continue with the lessons so I am doing this survey. So far so good

2
Ron MossRon Moss

United States

Rocket Chinese

Submitted: 3+ years ago

Star
Star
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Good but it would be better if you had more help with the pronunciation of the Mandarin words. I know I can listen to your recording and mine but I can't seem to figure out how to fix my pronunciation to match what is taught

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Hayley NgHayley Ng

Australia

Rocket Chinese

Submitted: 3+ years ago

Star
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I'm stuck on 1.1 It can't recognise me saying the name "Dave" and "Lewis". And Xing for last name and Na for which. I swear I'm saying it long and low but it keeps thinking I'm saying the other na.

I'm still in the free trial and I'm not sure if this is just a bug I can skip or if i have to pass this.

Response from Rocket Languages

We're sorry to hear that you've been having trouble. If you aren't already, we recommend that you use a headset when recording yourself - any background noise can affect the quality of the voice recognition. If you continue to have trouble, please contact the Customer Support team for further assistance.

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Michael H LambertMichael H Lambert

United States

Rocket Italian

Submitted: 3+ years ago

Star
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I prefer more grammar rules and explanations starting out. So far the program is very basic. More vocabulary would be better.

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Brittany FriesenBrittany Friesen

Canada

Rocket German

Submitted: 3+ years ago

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This program is certainly very good for beginners, but only to a certain point. I am currently in Module 7 and finding myself extremely frustrated at the amount of unnecessary English description that happens in the audio.
When I started the program, of course the added English was very helpful because I was starting from the very bottom, but I really feel that by almost the end of the first level, there should either be much more spoken German, or at least much less English dialogue.

2
Paul FolkesPaul Folkes

Australia

Rocket Spanish

Submitted: 3+ years ago

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I am early on in the lessons but, already having "un poco" Spanish, I am finding the lessons to be of not a lot of use, so far. I am hoping that will improve as I progress through them. However, I must say that the speech recognition facility is woeful!

I am unable to rate "Customer Service" as I haven't had any.

Response from Rocket Languages

Thanks for your feedback Paul. We hope you're starting to find the lessons more useful. Regarding the speech recognition, we recommend either checking the FAQs, or contacting Customer Support directly with a description of the problem you're having. Thanks so much!

0
Stephen HarpStephen Harp

United States

Rocket Spanish

Submitted: 3+ years ago

Star
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I only use the web interface. I'm not a fan of apps on my phone. The web interface mostly works but the microphone interface throws error messages and hasn't worked since day 1. I've also had issues with leaving notes and trying to use the contact form. I've tried both Safari and Brave browsers with the same results on both.

Support has be lackluster. I also tried to call the phone # from the website and got an error from Verizon that the call couldn't be completed as dialed. This has happened multiple times.

Response from Rocket Languages

Hi Stephen - Thanks for your feedback. I will check into why you have had trouble reaching us. In the meantime, I will email you directly to see what we can do.

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Tim HoltTim Holt

Canada

Rocket Italian

Submitted: 3+ years ago

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Generally the best language software I have found, but I have two gripes:
1. the level 2 courses have identical dialogue in Italian and French, which makes them so much more boring the second time around
2. There is no reduction in the quantity of english as the level increases. The program should phase out the use of English through level 2 and it should be almost entirely absent in level 3 in my opinion. For this reason I will not buy another level 3 course.

Response from Rocket Languages

Hi Tim - Thanks for the review. The Italian and French Interactive Audio lesson conversations courses are similar but not identical. The Italian/French gets more complicated as you go up the levels. Also, the Language & Culture lessons for Levels 2 & 3 are about to be fully revamped within the next 2 months.

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