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Rocket Chinese Reviews

Find out what actual users have to say about our courses through their Rocket Chinese reviews.

Average Rating

4.7

Rocket Chinese review criteria

How satisfied are you with Rocket?
How likely are you to buy again?
Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?
4946 Customer Reviews

5 Stars

76.6% (3789)

4 Stars

15.3% (757)

3 Stars

4.9% (242)

2 Stars

2.1% (105)

1 Star

1.1% (53)

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Anand Sampat

Anand Sampat

Palo Alto, CA , United States

Rocket Chinese
Criteria
How satisfied are you with Rocket?
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Would you recommend it to a friend?
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I cannot get the microphone to work in any way. On my phone the app skips and cannot capture my voice properly. ON desktop it doesn't even record always saying "Try again".

I demand a refund unless I can find a fix. I started using this program because I heard the program is very good. Little did I realize the app would be a huge POS.

Do not use this unless you want a terrible experience. Use a more established language learning application like Duolingo or Rosetta Stone.

Response from Rocket Languages

Response from Rocket Languages: Hi Anand - Please send customer support more detail about your phone. I am sure that we can get to the bottom of the issue. And, if you are still unhappy after that, we have the 60 day money back guarantee that you can use.

28
David R Miller

David R Miller

United States

Rocket Chinese
Criteria
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The app kept giving a pop up asking for a review and interrupting my study so here it is.

Response from Rocket Languages

Thank you for your review and for your feedback. We will pass this on to the development team for their consideration.

0
B D

B D

United States

Rocket Chinese
Criteria
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Microphone does not pick up short words, so it is impossible to check pronunciation on basic language units. Especially debilitating for Chinese learners where tonal pronunciation is crucial.

There is very little teaching. Provided flash card sets dumping 30 new terms with no organization, no intuitive backbone reflective of that of the language itself makes me question the expertise of the instructors. This weakness is also reflected in sloppy errors: voice lines which don't match the text underneath, an occasional condescending tone to the learner, and statements that words completely new to the learner were already covered in previous lessons when they were not.

This software would be acceptable if it was free, but given the high price, it's quality does not justify a purchase.

Response from Rocket Languages

We're sorry to hear that you are not happy with the course. We always provide a 60 day money back guarantee, so please get in touch with us if you prefer a refund. You might also like to know that we are in the process of updating the Chinese course (among other languages) this year so if you decide to keep the course, you will get access to the updated lessons at no further cost.

3
Chansse Evanns

Chansse Evanns

Paris

Rocket Chinese
Criteria
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I was curious about Rocket Languages until I began using it, feeling comfortable with it and see the difference. Now, I am comfortable with Rocket Language, Lin Ping ways of healping others to understanding rocket languages.

26
Michael Bui

Michael Bui

United States

Rocket Chinese
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The voice recognition technology is very inconsistent. It kills the experience because the lesson is based on the use of voice to qualify your speech.

Response from Rocket Languages

Hi Michael, thank you for your review. We know that it can be very frustrating when technology doesn't cooperate. Our Customer Support team has emailed you, in order to ascertain the issue you are experiencing and to work with you to resolve it. We wish you all the best with your Chinese language learning!

0
Michael Volante

Michael Volante

Alpharetta/ GA , United States

Rocket Chinese
Criteria
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There is no functionality to allow you to quickly click on a word that you don't know to figure out what it means. Instead you have to wait through the painstakingly slow audio to hear someone tell you what it means. Very frustrating, especially if you're like me and learn better through seeing.

Response from Rocket Languages

Response from Rocket Languages: Hi Michael - I am not sure what you mean here as every word/phrase in Rocket Chinese has the Hanzi, Pinyin, English translation and the literal translation. We have also recently added subtitles to the Interactive Audio course tracks to make following them much easier!

24
William McGeen

William Mcgeen

North Vancouver

Rocket Chinese
Criteria
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Of the three online Chinese courses I use. Rocket Chinese is by far the best. I highly recommend it to anyone wanting to learn a language. The easy of usage. The way the courses are laid out all lend toward a pleasant learning experience.

4
Daniel Joseph

Daniel Joseph

United States

Rocket Chinese
Criteria
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The more I go through the course, the more frustrating it gets. Instead of learning and practicing individual words, I'm supposed to memorize incredibly complex sentences without understanding the meaning of how all the words work together in the sentence. There is no logical progression from learning words to forming sentences. As a result, I forget everything immediately and feel demotivated. And I stumble over the pronunciation because I have to say ten new words at a time. There is no daily reinforcement of previous lessons, which makes the course meaningless over time.

Response from Rocket Languages

Thank you for your review, Daniel. If you are finding the Interactive Audio lessons quite challenging, then we would recommend going through the Language and Culture lessons first. Once you have a better understanding of how the language works, you may find that the sentences make more sense. If you continue to find yourself feeling demotivated, please don't hesitate to reach out to the customer support team on [email protected].

1
Fernanda Ferreira

Fernanda Ferreira

Brazil

Rocket Chinese
Criteria
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Im loving the speech exercises. Too bad it's only a trial and it's quite short. Other apps also offer speech recognising exercises for free...

1
Warren Russell

Warren Russell

Springville, UT , United States

Rocket Chinese
Criteria
How satisfied are you with Rocket?
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Are you happy with the price?
Would you recommend it to a friend?
How was the customer service?

Seeing all the rave reviews makes me wonder if there's something wrong with me. I am not a linguistic novice; I am a native speaker of English but a fluent speaker of Korean, I majored in linguistics in graduate school, and I've studied several languages both in university classes and on my own. But I'm having a hard time making any progress in Rocket Chinese. Eleven- or twelve-morpheme sentences are just too long for a beginner in the language. And while Lin Ping's spoken examples are very clear and easy to understand, David always sounds like his mouth is full of food and everything runs together. (I'm sure his Chinese is very good, but Chinese itself tends to sound like that to start with. It's just really frustrating.)

I bought the complete premium course and am wondering if I made a terrible decision.

Response from Rocket Languages

Response from Rocket Languages: Hi Warren - Thanks for your feedback. We have actually just released ( Dec 2019) new Language & Culture lessons for Rocket Chinese that start out in a more straightforward way. Not only that, we have replaced Davids parts in the audio with a native speaker!

5