Rocket Languages Reviews

Rocket Japanese: it's been two (April 14.) months since the Rocket Language app for iOS has been updated and since I am not able to use it anymore as it is not possible to write in hiragana/katakana anymore. I contacted support, got (after days - and weeks) assurance that it will be taken care of - yet the "bug" update 2 weeks ago did not address any of my clearly communicated (screenshots and screenvideo) problems. If you work on iOS (iPhoneX & iPad Pro, latest firmware) do not download this app - it is NOT working as advertised.
A word to the support... promising an update and therefore a working app might "quiet" the user but it is contraproductive to take no action at all.
I'll be happy to re-review my feedback once I am able to use the app again. Until then... 1 star.

Terrible experience with the Rocket Languages. I have been struggling to find a motivation to keep studying but the boring experience that the platform gives you doesn't lead you anywhere. It's just a bunch of "repeat" this, "repeat "that" that you will be closing the browser before finishing the audio lesson. Not only that, the lack of explanation that the teachers give you and makes you need to find other places to learn it's absurd. If I knew this experience would go on, I would have chosen Google Translator instead. If I could come back, I wouldn't buy.

I JUST BOUGHT THE TRAVELOGUE AND I AM EXTREMELY DISAPPOINTED.!!! This version does not give the sentence by sentence AUDIO translation: first spoken in French then telling you what it is in English, which DOES NOT MAKE IT USEFUL WHILE DRIVING OR WORKING OUT. THIS VERSION LIMITS ABILITY TO USE IT BEST WHILE ONLY ABLE TO READ THE TRANSLATIONS. THE USAGE IS MUCH MORE LIMITED!!!

The microphone on the trial program worked fine until I purchased the Spanish 1-3, then the microphone stopped working. I loaded the program onto another device, the microphone worked, but the 'play' button did not work!
Very difficult to concentrate when there are so many technical difficulties with the program.

I am generally very happy with the spoken feedback and the quality of the instruction of Spanish.

Unfortunately often my mic fails to pick up my spoken answer correctly. I bought a special mic for my iPhone and I hope that the mic performance will improve.

However, I need to review and practice hard points such as writing with the correct accent marks. Doing the harder parts of lessons several times is helpful.

I am very pleased with being able to download lesson lectures. Then I can practice away from the computer. This is very helpful.

One problematic lesson:

In Module one of Rocket Spanish, there is one lesson that is poorly designed. Presently I am doing the alphabet. Why is there no spoken practice of the alphabet? Words are presented as a vocabulary list to be memorized. How useless. ! But there is no testing or practice of spelling which is the object of the lesson. This pointless presentation of the alphabet is unlike the quality of other lessons. I wish it could be redone.

Also, in this lesson it is argued that the alphabet is related to learning the correct pronunciation of Spanish.

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The customer service is completely non existent. I have tried a few language courses over the years and this is by far the worst. It would be helpful to get a response but even that basic service eludes this company. The product offered might be useful if you could only get to it. Finding answers is like pulling your own teeth out. The company offers to learn a language fast ........yeah ok but it takes three days of waiting for.......... Nothing no response. Disgusting

Note from Rocket Languages: Hi Nicholas, thanks for your feedback. We are very sorry to hear you aren't happy with our courses. Our Customer Support Team has sent you a follow-up message to solve any issues you might have. All the best with your language learning! Your Rocket Languages Team

Cannot get ahold of the support team and cannot sign in from the public library for free lessons since I already signed up for a trial account. Completely unacceptable. Would like for them to delete my email so I could possibly have access from the library system, but it is impossible to get ahold any one!

I was trying to learn Arabic and I know only a little so I listen to them explain the numbers and I know my numbers 1-10 so I was listen and the numbers were mixed up like they said wahoud is 2 but it is actually 1 and it did the same mixed up thing the whole time so don’t waste your time on this app thinking there going to teach cause your just going to get mixed up with different words

Just started using it. Trying to learn the alphabet and unfortunately the majority of the videos won't play. When I click on the play button either the screen goes all black or all white. Sent an email to get help and have yet to hear back from anyone.

Unfortunately I am one of the Rocket Languages failures. I spent my first few months doing what I believed the course asked me to do -- one lesson per day with extra study. After 4 months I had finished the first level of Spanish. I could say hello to folks, order a simple meal in a restaurant -- check in to a hotel, etc., but when I met with my Spanish speaking friends I could not understand what they were saying . So following the recommended learning path was not working for me.

I also noted that the course admins reward points as an indication of learning. Yet, in my case, I could not see any relationship between points and my knowledge of the material. Also a glaring weakness is that one can earn points by repeatedly answering the same questions. I found that I was memorizing the answers to all of the questions. I then thought if I could present the materials to myself in a different way, I could learn the materials better. I began pulling down many of the lessons at one time -- taking them into a little program I developed that would then present the material to me in various ways. My hope in doing this is that by so doing, I would more effectively learn the materials.

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