Rocket Spanish Reviews
Find out what actual users have to say about our courses through their Rocket Spanish reviews.
Rocket Languages review criteria
The Hear It Say It feature does not work but must be passed to progress to the next level, essentially making the entire program useless.
Response from Rocket Languages
Hi Abigail, thanks for your feedback, we're very sorry to hear that you're having issues with the "Hear it! Say it!" feature. Feel free to reach out to our customer support team on [email protected] and we will see what we can do to resolve these issues for you. All the best!
This program charged me 259.90 two times ,did not respond to my emails and I am not able to access the program.On Top of that they charged me another 49.90 for what I don’t know.
There is no number you can call. They are corrupt.
Response from Rocket Languages
Hi Gigi, we're very sorry to hear that you've been having difficulties with accessing the course and our apologies on the delayed response from our Customer Support Team. We are doing everything we can to help you resolve these issues and I hope we can get your language-learning journey back on track. All the best!
the system is confusing frustrating and has to much work
Response from Rocket Languages
Hi Libby, thank you for taking the time to leave a review. We're sorry to hear that you are finding the workload of our Rocket Spanish course overwhelming and the system frustrating. We pride ourselves on offering comprehensive language courses and want to ensure that you are learning everything you need to ensure you can start speaking as soon as possible. Learning a language is lifelong commitment but with a bit more practice we're sure that your Spanish abilities will take off in no time!
it's such a hard program that you can not learn from
Response from Rocket Languages
Hi Luciana, thank you for your review. We're very sorry to hear you have not had a positive learning experience with Rocket Spanish. Our Customer Support team has reached out to you in order to ascertain if there anything we can do to assist you or elevate your experience of Rocket Spanish. All the best!
It is the worst thing ever and Maricio keeps texting me at 3 am
Response from Rocket Languages
Hi Bashir, thank you for leaving a review. We currently use email to communicate with our users as opposed to text. The good news is that it is very easy to disable these emails, our Customer Support team has contacted you to assist you in unsubscribing. Happy learning!
They make it hard to cancel service, why so hard Rocket?
Response from Rocket Languages
Hi James, thank you for your review. Our Customer Support team has already been in contact with you, regarding canceling your account. Given that you can either purchase a Rocket Languages course with a one-time purchase, or a six-month payment plan there is no need to cancel your account. That means, once you have purchased the course, you have lifetime access and no recurring fees. All the best!
please add some ADHD mode it will help with focus!
Response from Rocket Languages
Hi Max, thank you for your review. We will look into this and see what can be done. All the best!
why are there at least 60 vocab words for every single lesson. how am I supposed to do this
Response from Rocket Languages
We know this may seem overwhelming at first, but the ethos of Rocket is to ensure you have all the information you need to fully comprehend the lesson in one place. The key is to break down the activities and lesson content into manageable chunks so you can truly retain what you're learning without getting bogged down by excessive information. For instance, you could split these into two sets of 30 and complete them over two days. If you would like more suggestions or assistance, you can always reach out to us at [email protected]. Best of luck with your journey to learn Spanish!
I have barely learned anything. I do have ADHD but this system is absolutely terrible. It is too fast paced. I will listen to an audio lesson and it expects me to remember everything. I do not understand anything they are saying. This was a elective for my school and it has been a complete waste of money and time.
Response from Rocket Languages
Thank you for taking the time to share your experience, Josiah. We're really sorry to hear that the course hasn’t worked well for you. Our program is designed to build understanding step by step, but it sounds like the pacing and structure didn't meet your needs. We truly value feedback like yours, as it helps us consider how to better support different learning styles. If you're open to it, we’d love to try and help or suggest alternative ways to use the course that might be a better fit. Please reach out to us at [email protected].
I tried the intro lesson, and it wasn't enjoyable. When practicing pronunciation, I would fail to pronounce a word, but I would get 100%. I have a good microphone, but I had to yell to get half of what was said recorded. When it did show, I said 100% the playback would only have recorded 50% of what I said. I was yelling most of the time, which was really irritating. I practiced writing skills without knowing special characters, so I got most of the words wrong, although I had all the necessary letters.
I absolutely hated yelling into the microphone and then hearing a partial version of what I had yelled. So far, I hate Rocket Spanish. I completed the lessons, and if not for the fact that I had heard many of the basic words in the past, I would not have remembered most of what I learned. Thankfully, I am on a trial. Thank you, Rocket, for the trial period. I will continue the trial one more time and then give Babbel a try, trusting their money-back guarantee..
Response from Rocket Languages
Thank you for taking the time to share your experience; we're sorry to hear that the voice recognition feature was frustrating. We want learning to be effective and enjoyable, and it sounds like we fell short for you in this area. Your trial feedback is very helpful, and we appreciate you giving the course another chance. If you’d like help troubleshooting the microphone issues or learning the special characters, please feel free to reach out to our support team at [email protected]. We're here to help and would love the opportunity to improve your experience.
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