Feedback and Comments

This section is for issues that are not language related. You can browse the topics, do a search in the top right corner of this page, or start a new conversation.

A good way to suggest corrections and give feedback per lesson?

Hi! First of all, thanks for building this awesome product. I've used a few language learning tools to learn French before and Rocket French seems to be the most engaging and I really like the way it teaches using casual conversations rather than nonsense...

9 replies - Last post by jason-oxenham-ceo - September 20, 2020

Access to forum on mobile app

Could you please add the functionality of accessing to forums on the mobile apps too?

1 reply - Last post by jason-oxenham-ceo - September 20, 2020

Quiz changes in 2021 edition

Hello,Today I changed to 2021 edition in Rocket Japanese and saw that the quiz is not showing what the wrong answers means anymore.This was a good source for training and learning for me, as I would try to find out what all the alternatives were saying be...

9 replies - Last post by jason-oxenham-ceo - September 20, 2020

Access to forum on mobile app

Could you please add the functionality of accessing to forums on the mobile apps too?

0 replies - Last post by Jun909 - September 19, 2020

Conversation and Rocket review disappeared

I am working on an audio lesson in Rocket German and noticed that the conversation and Review (which were just before the Reinforcement Activities) have vanished. Checked in Rocket Italian and they have disappeared there as well. Is this an error or a pol...

4 replies - Last post by Peter--252 - May 22, 2020

points total in my progress not working correctly again

The daily points totals in "My Progress" are not working properly again, the totals are far to high.

23 replies - Last post by PhilW6 - April 24, 2020

Can't access my profile

Hi, I am unable to see or edit my profile, even though I am logged in and I can access my courses. The error I get in the browser console is: Failed to load resource: the server responded with a status of 403 () And: Possibly unhandled rejection: {"dat...

5 replies - Last post by Matthieu13 - February 18, 2020

Total Points not showing after upgrade

Hi Jason, Nice upgrade, I like the "my vocab" feature in the sidebar. Just one issue though: the "My Progress" page shows points accrued today (& last 24 hours), but it no longer shows total points for the course. (The heading is there, but not the numbe...

1 reply - Last post by jason-oxenham-ceo - February 17, 2020

Rocket 2019 Wishlist

As I use Rocket, which I think is fantastic, I often think of little things that IMO would make it better. I've mentioned some here and there in other threads, but I'm creating a "Wishlist" thread to keep them centralized. (It's also possible that there a...

37 replies - Last post by teacup - February 1, 2020

"LITERAL" — a new feature?

I'm working on Japanese module 8.0 and noticed that in the "Extra Vocabulary" section there is a small link to the left of one of the vocabulary words. When you hover over it, it gives a literal translation of the vocabulary phrase (in this case, きいて ください...

3 replies - Last post by sfpugh - January 8, 2020

Play it section settings- the tick boxes and the mouse pointer do not line up properly so they appear non responsive

The play it! section has a settings menu from which you can select display options and turn voice recognition on/off using a number of tick boxes. The problem is that the tick boxes appear to be non responsive. It took me a while to realise that I had to...

1 reply - Last post by marieg-rocket languages - December 19, 2019

Query re. new layout of audio lessons

Hi, in general I like that the new layout allows the learner to skip 10s forward and backward, but... I notice that in Rocket French, when you listen to the lessons, the words spoken by the tutors are displayed below the track. This can be useful, but is ...

1 reply - Last post by marieg-rocket languages - December 18, 2019

Where is the star?

Hi. I'm using Rocket Italian, and just until last week or so, I still saw a little star next to each vocab item in the lessons that would let me save that vocab into My Vocab. However, I don't see those stars anymore (I try using both Chrome and Safari so...

4 replies - Last post by JeffreyN-YOdZ - December 18, 2019

Feature request for Hear It! Say It!: Start recording automatically

Hi there, I started switching my Italian learning to the Rocket courses, and so far having a good time. Anyhow, I'm hoping for the Rocket team to hear some of my feedback, so maybe we can make those courses and lessons even better :) .. My request is abo...

2 replies - Last post by teacup - October 18, 2019

recording not working

Hi There is no response from my recording in the 'Play It' Section, everything works (sound and recording) in all the other sections. I am using Google Chrome, have tried IE but same problem, any ideas? Grahame

12 replies - Last post by marieg-rocket languages - October 2, 2019

Google Chrome crash

I've just had my Google Chrome browser crash 3 times during one "Know it" exercise, while trying to record. The 3rd time I had to re-start my PC completely. Happens apparently at random. Was getting occasional crashes before but much worse today.

2 replies - Last post by Tony-S10 - September 27, 2019

Recording of my voice

Why cannot Record my voice.  Every time I try I am booted out of the program. I am using the app on my iPad.

9 replies - Last post by RobinS66 - September 21, 2019

A suggestion for future revisions in Rocket languages

I am really talking about Rocket German but I expect it could apply to other languages too. Would it be possible to add a "Tutors Notes" field to the individual phrases. This could be a bit like the existing students notes, but visible to everyone. It ce...

7 replies - Last post by VidyaMS - August 6, 2019

Poll for new languages Hebrew and Greek

Hello all, I'm learning Italian and I enjoy it so much that I think more languages should be made available by Rocket Languages. For me Hebrew or Modern Greek would be a great addition to the languages already offered. What language would you definitely...

11 replies - Last post by Erubar - July 23, 2019

¿invitó ir o invitó a ir?

In lesson 9.4, we have this sentence-- Mauricio me invitó ir al cine. (Mauricio invited me to the cinema.) Two questions: 1. Should it be Mauricio me invitó a ir al cine? (adding a before ir) 2. Could it be Mauricio me invitó al cine? (without ir, as we ...

1 reply - Last post by marieg-rocket languages - July 19, 2019

phrases playing too fast

The phrases play too fast, is there any way to slow them down?

5 replies - Last post by jsyeaton-- - July 14, 2019

A quick way to clear My Vocab?

I know I can edit My Vocab list by pressing the trash icon next to each entry, but is there a way to clear the entire list with one (or two) clicks?

2 replies - Last post by teacup - May 21, 2019

Would it be possible to have a poll option in the forum topics?

I feel that it would be an interesting addition to the Rocket Forums.  Even if some people don't respond directly via text, it can still be a way to better understand one another.  And for the Rocket Staff, having a poll could directly benefit you as you ...

5 replies - Last post by Erubar - April 3, 2019

Custom Flash card issue, I don't get the option to study the hard cards.

When I go to study a custom flash card set what I have already rated, I find that I do not get the option to study just the hard cards. It behaves as though all the cards were rated as easy. On the other hand if I go though a set and rate some cards hard...

0 replies - Last post by sfpugh - March 10, 2019

I can't access My Benchmark (German)

I think that moving My Benchmark to its own section was good, but I can't access it now. I just get the header page with a few lines of explanation, but nothing else, no histogram bars or any way of using the activity. There are also a few other minor gl...

2 replies - Last post by sfpugh - March 7, 2019

Today I am only getting one point per flashcard instead of two.

Something seems to have gone wrong with the flashcard scoring. The built in flashcards and the custom ones are only scoring one point instead of two. After checking further it seems the same thing applies to playback and recording phrases. This is in Germ...

21 replies - Last post by jason-oxenham-ceo - March 3, 2019

More languages, please!

I like Rocket Languages better than Mango Languages, but Rocket does not have several languages that I want to learn that Mango does. Please get more languages! I am learning Vietnamese right now, and I would also like to learn Thai, Hebrew, and a few oth...

12 replies - Last post by Erubar - March 2, 2019

points upgrading very slow

The awarding of  points is very slow the last few days. It takes up to 4 seconds after each phrase for the points counter to move .If  you move on to the next word or phrase in any lesson most likely you will not get  points awarded . Is anyone else exper...

3 replies - Last post by Alan-L1 - February 19, 2019

correct sequence to follow for Level 1 Dashboard

Hi All, I am a beginner trying to learning French. The Rocket French Level 1 Dashboard has 3 sections - 1. Interactive Audio Lessons with 8 modules, 2. Language and Culture Lessons with 8 Modules and 3. Survival Kit lessons.  My question is what is the se...

1 reply - Last post by Tony-S10 - January 25, 2019

New website problem

Well it would appear that our buddies in IT have been at it again. Starting last night, every time I earn a few points I get a pop-up message saying " Congratulations! You've just achieved a new badge." This extremely distracting and a royal pain! What's...

7 replies - Last post by Tony-S10 - January 24, 2019

Delay in the Voice Recognition and Playing Back What You Record is Still a Problem

I haven't been actively using the program regularly for  several months but I've noticed there seems to be an additional delay now grading your pronunciation and there still is the annoying issue of the program not playing back what you record. Anyone el...

19 replies - Last post by jason-oxenham-ceo - January 14, 2019

what is the benchmark test?

For what is the benchmark test? I've noticed it on my personal progress page, and wondered with what it is supposed to help me. Could you please clarify what it does for me?

8 replies - Last post by Tony-S10 - January 11, 2019

What has happened to our German Tutor?

There have been several quite technical grammatical questions on the German forum which would have benefited from a tutors input. We haven't heard from Lucia for a long time.

3 replies - Last post by sfpugh - November 30, 2018

Where is the summary of how points were earned?

It used to be possible to see a summary of how points were earned in the various categories. I think it used to be at the bottom of My Progress, but I can't find it any more. I thought it was quite a useful way of seeing how much time was being allocated ...

4 replies - Last post by sfpugh - November 30, 2018

Problem with punctuation on Rocket Reinforcement tests

A minor issue, but since yesterday's upgrade, the software is replacing some of the punctuation with the symbols '$1' when it presents the answers.  This is in Rocket French, but I imagine it might affect other languages. I sent a feedback message from t...

8 replies - Last post by jason-oxenham-ceo - November 29, 2018

My Flashcard sets default to public when edited

It's a minor annoyance but if I edit one of my personal sets, it defaults to public despite previously being set to private. The text immediately above the public/private button clearly says the default is private. It shouldn't alter this setting unless t...

7 replies - Last post by Dean V - November 26, 2018


Jason, Have you considered allowing people to add more than one review, or maybe expire a review after a certain amount of time? I wrote my review only a month after I joined and I was finding it pretty tough at the time and I feel the product was not ne...

9 replies - Last post by jason-oxenham-ceo - October 31, 2018

Every one is a novice today

Once again everyone is a novice but the score totals look OK. (25 Sep) I am studying German but I guess it is that same for all.

42 replies - Last post by Susanne-L2 - October 24, 2018

A keyboard with accented characters for the form as in the write it tests

I am studying German but I expect this will apply to other languages too. How about including the little keyboard that comes with the "write it" tests in the forum. Hopefully this would encourage people to post to the forum in the language that are study...

5 replies - Last post by Badger - October 16, 2018

Total Flashcard Option

I am rocking my lessons, but I find that my memory slips a little on words and phrases from 3 lessons prior to the one I'm currently working on. SO I have to go back to the flashcards for that particular lesson and review. What would be AWESOME is having...

11 replies - Last post by Badger - October 16, 2018

Norton Identity safe messes up Rocket languages

I find that Norton Identity Safe cases very slow performance in the practice conversation section. It is so slow to move on to the next phrase as to make it unusable. It also messes up recorded speech so that the playback is very disjointed rendering it u...

3 replies - Last post by sfpugh - September 20, 2018

Tutor louder volume than response

When running under Windows 10, I can find no way to make the audio volume of the tutor and my response even roughly equal. When I run under Linux Debian 9, these two volumes are comparable.

4 replies - Last post by Patrick - September 11, 2018

Should there be more things to learn in Rocket Languages?

I know Rocket Languages has a lot of things to learn, but how about addin' more to da learnin' list? Cos' y'all 'no' dat there iz nothin' like "Takin' A Smoke Break", "Court Witness Frenzy". In "The lowdown on Love and Romance", there iz nothin' like "hav...

8 replies - Last post by Christopher1197 - June 24, 2018

Unable to start post on Introduce Yourself

I can't start a post on Introduce Yourself.

4 replies - Last post by Meages - June 21, 2018

Today every one is a novice

Alt least in German, everyone is classified as a novice. I suppose it is just a glitch. :-)

32 replies - Last post by marieg-rocket languages - May 29, 2018

Changes to User Interface

I have been noticing the little tweaks to the user interface, and I like them. For example, the combination of the ranking and scoring in the testing areas is a nice little tweak. They are making the interface cleaner and nicer to use and see. This mornin...

20 replies - Last post by RebeccaA18 - May 10, 2018

Your input wanted! Suggestions to improve Play it!

Hi all We are going to be doing a workshop specifically on the Rocket Reinforcement activity,  Play it!, and would like to field suggestions from members about ways that we could improve it. Feel free to post your ideas and comments here! Remember to ma...

34 replies - Last post by RebeccaA18 - May 10, 2018

cool feature of the new play it.

I am not sure if this intentional or not, but I found a cool feature of play it. After doing a play it, the view goes back to the conversation transcript. If you fiddle with the playit check boxes, you can get the conversation transcript to display as it ...

1 reply - Last post by Steven-W15 - May 3, 2018

Please Change This

Hello! Will you please make it so that the quiz will give you some points? Maybe making how many points you get from it be according to whether -- over-all -- you got Hard, Good, or Easy. But really, I think it should give at least a few points; like one-...

3 replies - Last post by marieg-rocket languages - May 1, 2018

New feature for custom flash cars

I would like to see some changes to the flash cards where users can create their own. First I would like the option to upload audio files to match the speech of flash cards not covered by the course. I have my own recordings of some native Japanese speak...

2 replies - Last post by Tony-S10 - May 1, 2018

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