Feedback and Comments

Your input wanted! Suggestions to improve Play it!

Hi all We are going to be doing a workshop specifically on the Rocket Reinforcement activity,  Play it!, and would like to field suggestions from members about ways that we could improve it. Feel free to post your ideas and comments here! Remember to make sure you specify which language you...

10 replies - Last post by sfpugh -
Feb 19, 2018

Excessive lag time playing back sentences.

For the last couple of days when I try to listen to the Conversation Transcript and Additional Vocabulary (I'm working on lesson 18.2 right now) there is an excessive lag time between when I press the play button and the recording begins. Everything else is working normally. But this issue takes...

15 replies - Last post by jason-oxenham-ceo -
Feb 19, 2018

Tutor louder volume than response

When running under Windows 10, I can find no way to make the audio volume of the tutor and my response even roughly equal. When I run under Linux Debian 9, these two volumes are comparable.  

0 replies - Last post by StanA -
Feb 5, 2018

lesson misorder

In survival kit 300 most common spanish words part 1 it says a list that says the lesson is below when the list is in the bottom of the lesson

3 replies - Last post by Ramsey-P -
Feb 2, 2018

right but wrong

sorry i'm here again sometimes i get half of the letters wrong and half of them right but i get 100 percent when this happens in a 6 letter word(edit(in all letter words)) can someone fix it please, p.s thanks in advance, Ramsey.

7 replies - Last post by Ramsey-P -
Jan 29, 2018

New app

Hi! I am just wondering when the new apps are coming out? Really excited for the release. 

1 reply - Last post by Brittany--107 -
Jan 15, 2018

how to down load

can you tell me how to download the course on to a mp3 memory stick i want to take the course with me to work

4 replies - Last post by DeanD28 -
Jan 14, 2018

what is the benchmark test?

For what is the benchmark test? I've noticed it on my personal progress page, and wondered with what it is supposed to help me. Could you please clarify what it does for me?

2 replies - Last post by Brittany--107 -
Jan 9, 2018

Exporting custom flashcards

Are there any plans to allow exporting custom flash cards as CSV files? It would be very nice to be able to put them into a program like Anki with its extra features. At the moment the only way I can see of doing it is with copy and paste but that produces output which is complicated to get into...

3 replies - Last post by Tony-S10 -
Dec 28, 2017

Point counter in Rocket Chinese stopped incrementing.

Using both Chrome and Firefox, the point counter was initially working as expected in Rocket Chinese, then it stopped incrementing while the rest of the system seems to be functioning as normal.  Restarting RC, cycling power on my PC, and patiently waiting for several hours for the counter to...

7 replies - Last post by Alan-L1 -
Nov 24, 2017

write it tests not working (german)

There seems to be a problem with write it tests today. I can get two or three items into the test and the the talk button becomes unresponsive so that I can't know what to write.  I first noticed it doing the write it section of the final certification test for module 20, but it seems to be a...

4 replies - Last post by jason-oxenham-ceo -
Nov 20, 2017

new Benchmark test (beta)

I am studying German. The new benchmark test that has appeared in the progress section seems like a useful idea idea. I have tried a couple of them now and I noticed that little keyboard icon for special characters doesn't open. The other thing is that during one of the tests, level 2, I got...

8 replies - Last post by sfpugh -
Oct 18, 2017

Flash cards don't appear in final review section

German Modules 16.1 and 16.2: the flashcards don't appear in this final level 2 review. I just get the spinning wheel and if I click "get started", I get a blank flash card. If I click "flip" I get a blank reverse card. I quickly checked module 24 the final level 3 review and it has the same...

1 reply - Last post by marieg-rocket languages -
Oct 17, 2017

reset custom flashcards

The new system which allows you to redo non easy flash cards is great, but the reset custom flashcards button doesn't work (the new button next to the redo not easy phrases button) . It does however work in the Rocket review flashcards. This is not the end of the world as the old reset button...

0 replies - Last post by sfpugh -
Oct 17, 2017

Hola! Is this working?

Is this working? Pleas ignore

1 reply - Last post by sarahj999 -
Oct 12, 2017

new Benchmark test (beta)

I am studying German. The new benchmark test that has appeared in the progress section seems like a useful idea idea. I have tried a couple of them now and I noticed that little keyboard icon for special characters doesn't open. The other thing is that during one of the tests, level 2, I got...

0 replies - Last post by sfpugh -
Oct 11, 2017

Do tutors monitor the forum regularly?

I am doing the German course but I suspect it may also apply to other languages. so I am posting it on general feedback. I have found that the tutors do not seem to pay attention to the Forum. I have asked quite a few questions about the grammar and vocabulary that appear in phrases in the...

5 replies - Last post by nóng fū -
Oct 10, 2017

Very slow initial access to content when accessing members-access URL

Is anyone else having problems with accessing the site initially from the "members.rocketlanguages.com/Access" link? I've tried logging in and out, using different browsers, day or night, using mac and pc, and it's been the same issue since at least the weekend.  It takes minutes until the...

3 replies - Last post by marieg-rocket languages -
Aug 24, 2017

Problem with speech recognition in play it tests today 16 aug

I have been doing play it tests in module 20 German and I am finding that I am constantly getting "sorry I didn't get that" messages but when I play back the recording the speech is very clear. This is making Play it tests almost unusable as I have to have several goes at each phrase. There...

3 replies - Last post by marieg-rocket languages -
Aug 17, 2017

Badge system

Rocket languages, what happened with the badge system? My profile says that I am now a Chinese Learner, when I am actually a chinese red star master, and when I look at the scoreboard it looks like almost everyone is a chinese novice. It still says the right amount of points in my progress but...

2 replies - Last post by sfpugh -
Aug 2, 2017

flash card edit function not working

I have Rocket German. The flash card edit function has not been working since yesterday 25 jul. When I open the edit function, I see an empty list but all the edit buttons and the save button are visible. Apart from that flash cards seem to work OK.

5 replies - Last post by sfpugh -
Aug 2, 2017

flash cards

Hi, I can't work out how to make flashcards & I can't see any flashcard sets when I search. Thanks Chrissy

1 reply - Last post by sfpugh -
Jul 31, 2017

Better Voice Recogniation Software

Hi ! I have been having a few problems with the voice recogniation software on Rl For instance If i repeat Mauricio to get graded on my pronounciation of lets say "Alabarse" it grades me something like 10 percent when I know I am saying it correctly Because it thinks I am saying something...

13 replies - Last post by Catherine715 -
Jul 22, 2017

A keyboard with accented characters for the form as in the write it tests

I am studying German but I expect this will apply to other languages too. How about including the little keyboard that comes with the "write it" tests in the forum. Hopefully this would encourage people to post to the forum in the language that are studying.   Oh dear it seems the subject line...

3 replies - Last post by ChristinaP -
Jul 20, 2017

what you should add to rocket languages...

I think what you should add to rocket languages is a video clip for each lesson. So it will be more entertaining to learn. For example with Rocket Spanish.... Mauricio and Amy are on the video practicing spanish. They are teaching spanish. Then at the end of the lesson they will speak spanish...

13 replies - Last post by Zachnap -
Jul 16, 2017

Flash Card Program

I am studying Japanese and find this site is brilliant for grammar and word breakdown and enhances learning. However I also find flashcards extremely useful for individual word and sentence learning. I am hoping the management at Rocket Languages can see this here and possibly get hold of the...

13 replies - Last post by David-D137 -
Jun 24, 2017

Features with custom Flashcards

Three things I would like done to custom Flashcard collections are :                           #1.I would really like it if , when I am creating a custom flashcard collection , to have the ability to import                                        from more than...

0 replies - Last post by jolietil -
May 4, 2017

Enhancement to My Vocab?

One of the weaknesses of My Vocab, to my mind, is that it is hard to navigate especially when it contains a large number of items. There are various sort options and you can skip forward a number of pages, but these don’t really help much. The search option is nice, but it would help greatly...

23 replies - Last post by sfpugh -
Apr 25, 2017

site goes crazy!

Sometimes when I get onto Rocket Languages the site goes crazy! It will not let me onto my vocab or make any forum posts as this has happened to me 3 times now any idea how this happens?

10 replies - Last post by marieg-rocket languages -
Apr 20, 2017

iOS app is so broken

Every time I try to use the iOS app to do my lessons I run into more problems. My progress in the lessons doesn't properly update with the servers despite a rock solid connection to the Internet, the app frequently won't recognize the accuracy of a recording no matter how pitch perfectly I...

16 replies - Last post by marieg-rocket languages -
Apr 20, 2017

Is the site broken today 12/4/17 at 11.13 CET

Cant get the microphone button to do anything and have tried re-booting, logging in and out. Anyone else having these problems?  

21 replies - Last post by marieg-rocket languages -
Apr 20, 2017

An enhancement to flashcards

Flashcards are great, especially the ability to load custom sets. However there is a feature that would be really useful. Would it be possible to mark particular cards that are difficult, and then have an option to only display the difficult cards. This would allow intensive study of difficult...

4 replies - Last post by sfpugh -
Apr 14, 2017

Streaks

Hi, Streaks seem to have gone a bit crazy today. Has there been a recent update? Points and streaks have been working perfectly for months.  Cheers Drew

14 replies - Last post by Brittany--107 -
Apr 11, 2017

Rating Sometimes Unresponsive

So the recording has been working pretty well since the update and upgrading to iOS 10 but now I have a new problem. Sometimes during testing when it asks for a rating I select the rating that I want and it lights up as though I've selected it but it doesn't do anything, I can't advance, it's...

1 reply - Last post by marieg-rocket languages -
Apr 7, 2017

The addition of Rocket Hebrew in the near future...

I would love to learn Hebrew using your teaching method.  Is there a Rocket Hebrew language course coming soon?

3 replies - Last post by BengalCatLady -
Apr 6, 2017

My Vocab download - special characters

Hi, I just downloaded my "My Vocab" list so that I could sort it and load back up as Flashcards, but it isn't converting special characters properly so the list has quite a few things like this: l'altare senz'altro l’opificio Che cosa è successo? ̬ magnifico PerchÌ© no? le dirò Stai...

7 replies - Last post by marieg-rocket languages -
Mar 31, 2017

Flashcards feedback: they're brilliant for vocab!

Hi, I wanted to acknowledge to the Rocket folks how well the custom flashcard features are working for me.   I enrolled  in an intermediate class this term. It's pretty tough as I'm really more of an upper beginner but I got a compliment last night that my vocabulary is really good (......

0 replies - Last post by drewster -
Mar 29, 2017

points awarded for answering a post...and then immediately taken away

This happens to me a lot. I will post an answer to a question, and the system awards me 50 points. Then it refreshes the page and the points (as shown in Today's Points) is taken away. Sometimes if I post an answer later in the thread, it will give me the 50 points and not take it away after the...

7 replies - Last post by jolietil -
Mar 24, 2017

"Add to my vocab" not working

Hi, Like after last week's update, the "add to my vocab" function has stopped working, for me anyway. By that, I mean when you double-click on a word, the little "abc" icon doesn't show.  Thanks, Drew

2 replies - Last post by marieg-rocket languages -
Mar 21, 2017

Question - Lesson 6.2

In lesson 6. 2, cooking show.. Alex states to Maria "Mai mangiate!". In the lesson this is translated into English as "I have never tried this before". A couple of questions...is the translation intended to mean I have never "eaten" this before. Also, why "mangiate"? I am confused by...

1 reply - Last post by albagli -
Mar 12, 2017

Creating custom flashcards; sorting

Hi, I've been a big user of the custom flashcards since they were created. I would find it really helpful if the "import from my vocab" feature had the same sorting in it that the regular "my vocab" feature has. It would allow me to make a new custom flashcard set from the items most recently...

4 replies - Last post by drewster -
Mar 12, 2017

Vocab not working

I went to work on vocab today, but I can only access the first 100 vocab words. I know normally there is a bar to access the other words, but it is not there today. I don't know if it just is French or all languages.

8 replies - Last post by drewster -
Mar 10, 2017

Custom flashcard issues

Hi, I think the custom flashcard feature needs a bit of work to make it really useful: I've been trying to use it to set up a few sets with My Vocab since those are the words that I've struggled with. I'd really like to set up sets of about 100 words to make them manageable.  Firstly an...

6 replies - Last post by drewster -
Mar 7, 2017

My vocab bugs

Hi, It looks like there's been an update to the My Vocab function and there's a couple of issues: - the function to add to my vocab takes all the spaces out of the phrase you're trying to add - it now doesn't let you add duplicate phrases. There are often alternative meanings and they are all...

3 replies - Last post by Chris-N9 -
Feb 18, 2017

Offline Use Feature For IOS

I think it would be an incredibly useful feature to add an offline feature for the  rocket languages IOS app so that the audio is available to you when you don't have Internet. A simple option to turn on, like in apps such as Spotify or Rosetta Stone that allows you to download sections for use...

2 replies - Last post by marieg-rocket languages -
Jan 28, 2017

Study Feature Appears in Dashboard, but is not available

Hello! This may occur with other lessons, but I noticed it with Rocket Italian Lesson 1.7: Clarifying Things and Gendered Nouns. On my Dashboard, I see that Lesson 1.7 has Hear It! Write It! and Know it! quizzes available. However, if I go to the Lesson 1.7 page, these quizzes actually aren't...

5 replies - Last post by marieg-rocket languages -
Jan 26, 2017

New iPhone application

The new iPhone application just downloaded. The look & feel is vastly improved and closely matches the website, but it's got a pretty big problem.  The sound did not consistently work but, worse, when it did it turns off when the screen goes to sleep! That really does make it impossible to...

14 replies - Last post by jason-oxenham-ceo -
Jan 11, 2017

Turning off speech recognition for Play It!

Apologies if this has been already asked. The search didn't turn up anything. I would prefer to use the "Play It!" functionality without the speech recognition. I have been using Firefox for this section (which bypasses the speech recognition) but the voices don't play in that browser. Any...

5 replies - Last post by jason-oxenham-ceo -
Nov 29, 2016

Recomendation

Jason & company: you may know of this already, but Rocket Languages gets #1 review of online courses from this site: http://www.mezzoguild.com/tools/ I found it completely by accident. A friend who was planning a trip to Cuba bought the Living Language course, found it unhelpful for him, and...

1 reply - Last post by jason-oxenham-ceo -
Nov 27, 2016

"Send us feedback" not working

Hi, I'm not sure if this is only me, but today I'm not able to send feedback on a specific phrase. I can't focus on the feedback box so can't type in it. I'm on Chrome on a Mac. Cheers, Drew

5 replies - Last post by drewster -
Nov 26, 2016

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Try our award-winning online Spanish course for FREE 受賞歴ありの英語学習ソフトウェアを無料でお試しください Pruebe nuestro galardonado software del idioma inglés GRATIS

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