Feedback and Comments

This section is for issues that are not language related. You can browse the topics, do a search in the top right corner of this page, or start a new conversation.

jumping off a cliff

hi. i am seriously thinking of jumping off a cliff; in other words, i going to take a vacation in ecuador with the intent of moving and living there. why the cliff analogy, you ask?? well, i'm 80 (strong, fit, with no health issues (a little excess pee so...

5 replies - Last post by sebongela - October 12, 2021

App consistently crashing on Xiaomi Redmi smartphone

Before I used the Android app on a Huawei phone, where it worked alright. I now have a Xiaomi Redmi Note 10. The app crashes each time. I have uninstalled and reinstalled but cannot get it to start.

2 replies - Last post by NicholasL23 - September 29, 2021

Switch to hide French (or English) in Saved Vocabulary

I save some vocabulary from each lesson as a succint way to review key phrases/words. It would be very helpful  to have a master toggle  to hide the French (or the English) for all saved vocubulary to test our ability to translate.  Also have a toggle for...

2 replies - Last post by marieg-rocket languages - August 31, 2021

Play button and Recording not working

I'm having difficulty completing my lessons, thanks to the play button and record button not working.I've had issues in the past where I would click record and see that it hears me, but the microphone icon would turn pink and not allow me to click it agai...

29 replies - Last post by Liss-Rocket-Languages-Tutor - August 10, 2021

Flash Cards

Hi,I really like the program, especially the new section where you add the words in Devanagri at the end - like Duolingo but 100 times better!One piece of feedback though which would make it even better, is it would be really good if one could access flas...

4 replies - Last post by marieg-rocket languages - July 29, 2021

Survival kit

Menuвтороеthere is no response to recording this one item … as if not set for voice recog % feecback to speaker; others are fine.

2 replies - Last post by Margaret-RocketLanguages - June 22, 2021

Poll for new languages Hebrew and Greek

Hello all, I'm learning Italian and I enjoy it so much that I think more languages should be made available by Rocket Languages. For me Hebrew or Modern Greek would be a great addition to the languages already offered. What language would you definitely...

17 replies - Last post by sebongela - May 21, 2021

what you should add to rocket languages...

I think what you should add to rocket languages is a video clip for each lesson. So it will be more entertaining to learn. For example with Rocket Spanish.... Mauricio and Amy are on the video practicing spanish. They are teaching spanish. Then at the end...

14 replies - Last post by WilliamD - May 8, 2021

New display

The left-hand column has a photograph rather than a blue or red colour.  I like it.  It looks more modern, and the only thing that takes getting used to is how the photograph detail affects focus on the notes box - a minor detail, which will be filtered o...

5 replies - Last post by sebongela - April 23, 2021

Provide text of audio lesson?

Hi,I'm  new to this (Italian) course and am loving it, particularly because it gives such good groundwork for the lesson during the initial audio lesson.  However, some things might be said in there that I want to refer back to and I don't want to re-list...

6 replies - Last post by sebongela - April 12, 2021

Saving notes on lessons

Is there a facility for formatting words when one enters notes to a lesson?  e.g. to embolden or emphasize words in the target language?I've tried ctrl-B but it has no effect, so I have resorted to using quote marks.If not, would it be difficult to add?

2 replies - Last post by Peter--252 - March 4, 2021

¿invitó ir o invitó a ir?

In lesson 9.4, we have this sentence-- Mauricio me invitó ir al cine. (Mauricio invited me to the cinema.) Two questions: 1. Should it be Mauricio me invitó a ir al cine? (adding a before ir) 2. Could it be Mauricio me invitó al cine? (without ir, as we ...

2 replies - Last post by EvanP14 - January 15, 2021

Total Points not showing after upgrade

Hi Jason, Nice upgrade, I like the "my vocab" feature in the sidebar. Just one issue though: the "My Progress" page shows points accrued today (& last 24 hours), but it no longer shows total points for the course. (The heading is there, but not the numbe...

4 replies - Last post by ChrisR54 - December 3, 2020

New 2021 edition view screen

So, every since the 2021 edition update, I have about ⅓ of the screen took up by this pink panel that does nothing but lets me know what lesson/stage I'm in..even though the main page says that. I also hate how I need to look only the side of my screen an...

3 replies - Last post by marieg-rocket languages - November 26, 2020

Quiz changes in 2021 edition

Hello,Today I changed to 2021 edition in Rocket Japanese and saw that the quiz is not showing what the wrong answers means anymore.This was a good source for training and learning for me, as I would try to find out what all the alternatives were saying be...

10 replies - Last post by Lee Rudnicki - November 18, 2020

Having a hard time understanding ratings and scoring

Hey everyone, I've started my Spanish course and have a few questions regarding rating and scoring. As I understand there are two seperate ratings: one of the software/app and a my own (Easy - Good - Hard). Is that correct? Is my own rating only for revie...

3 replies - Last post by RobertC106 - November 9, 2020

Where is the star?

Hi. I'm using Rocket Italian, and just until last week or so, I still saw a little star next to each vocab item in the lessons that would let me save that vocab into My Vocab. However, I don't see those stars anymore (I try using both Chrome and Safari so...

6 replies - Last post by marieg-rocket languages - October 29, 2020

Access to forum on mobile app

Could you please add the functionality of accessing to forums on the mobile apps too?

1 reply - Last post by Rocket-Languages - October 9, 2020

What happendd to the arabic writing lessons ?

Hi i have been taking Rocket Arabic for a while and was about to start my 6th module writing lessons where id be writing words based  on a specific theme. but now it shows that all the writing lessons are about writing the alphabet , which i have already ...

1 reply - Last post by Rocket-Languages - October 9, 2020

A good way to suggest corrections and give feedback per lesson?

Hi! First of all, thanks for building this awesome product. I've used a few language learning tools to learn French before and Rocket French seems to be the most engaging and I really like the way it teaches using casual conversations rather than nonsense...

9 replies - Last post by jason-oxenham-ceo - September 20, 2020

Access to forum on mobile app

Could you please add the functionality of accessing to forums on the mobile apps too?

1 reply - Last post by jason-oxenham-ceo - September 20, 2020

Conversation and Rocket review disappeared

I am working on an audio lesson in Rocket German and noticed that the conversation and Review (which were just before the Reinforcement Activities) have vanished. Checked in Rocket Italian and they have disappeared there as well. Is this an error or a pol...

4 replies - Last post by Peter--252 - May 22, 2020

points total in my progress not working correctly again

The daily points totals in "My Progress" are not working properly again, the totals are far to high.

23 replies - Last post by PhilW6 - April 24, 2020

Can't access my profile

Hi, I am unable to see or edit my profile, even though I am logged in and I can access my courses. The error I get in the browser console is: Failed to load resource: the server responded with a status of 403 () And: Possibly unhandled rejection: {"dat...

5 replies - Last post by Matthieu13 - February 18, 2020

Rocket 2019 Wishlist

As I use Rocket, which I think is fantastic, I often think of little things that IMO would make it better. I've mentioned some here and there in other threads, but I'm creating a "Wishlist" thread to keep them centralized. (It's also possible that there a...

37 replies - Last post by teacup - February 1, 2020

"LITERAL" — a new feature?

I'm working on Japanese module 8.0 and noticed that in the "Extra Vocabulary" section there is a small link to the left of one of the vocabulary words. When you hover over it, it gives a literal translation of the vocabulary phrase (in this case, きいて ください...

3 replies - Last post by sfpugh - January 8, 2020

Play it section settings- the tick boxes and the mouse pointer do not line up properly so they appear non responsive

The play it! section has a settings menu from which you can select display options and turn voice recognition on/off using a number of tick boxes. The problem is that the tick boxes appear to be non responsive. It took me a while to realise that I had to...

1 reply - Last post by marieg-rocket languages - December 19, 2019

Query re. new layout of audio lessons

Hi, in general I like that the new layout allows the learner to skip 10s forward and backward, but... I notice that in Rocket French, when you listen to the lessons, the words spoken by the tutors are displayed below the track. This can be useful, but is ...

1 reply - Last post by marieg-rocket languages - December 18, 2019

Feature request for Hear It! Say It!: Start recording automatically

Hi there, I started switching my Italian learning to the Rocket courses, and so far having a good time. Anyhow, I'm hoping for the Rocket team to hear some of my feedback, so maybe we can make those courses and lessons even better :) .. My request is abo...

2 replies - Last post by teacup - October 18, 2019

recording not working

Hi There is no response from my recording in the 'Play It' Section, everything works (sound and recording) in all the other sections. I am using Google Chrome, have tried IE but same problem, any ideas? Grahame

12 replies - Last post by marieg-rocket languages - October 2, 2019

Google Chrome crash

I've just had my Google Chrome browser crash 3 times during one "Know it" exercise, while trying to record. The 3rd time I had to re-start my PC completely. Happens apparently at random. Was getting occasional crashes before but much worse today.

2 replies - Last post by Tony-S10 - September 27, 2019

Recording of my voice

Why cannot Record my voice.  Every time I try I am booted out of the program. I am using the app on my iPad.

9 replies - Last post by RobinS66 - September 21, 2019

A suggestion for future revisions in Rocket languages

I am really talking about Rocket German but I expect it could apply to other languages too. Would it be possible to add a "Tutors Notes" field to the individual phrases. This could be a bit like the existing students notes, but visible to everyone. It ce...

7 replies - Last post by VidyaMS - August 6, 2019

phrases playing too fast

The phrases play too fast, is there any way to slow them down?

5 replies - Last post by jsyeaton-- - July 14, 2019

A quick way to clear My Vocab?

I know I can edit My Vocab list by pressing the trash icon next to each entry, but is there a way to clear the entire list with one (or two) clicks?

2 replies - Last post by teacup - May 21, 2019

Would it be possible to have a poll option in the forum topics?

I feel that it would be an interesting addition to the Rocket Forums.  Even if some people don't respond directly via text, it can still be a way to better understand one another.  And for the Rocket Staff, having a poll could directly benefit you as you ...

5 replies - Last post by Erubar - April 3, 2019

I can't access My Benchmark (German)

I think that moving My Benchmark to its own section was good, but I can't access it now. I just get the header page with a few lines of explanation, but nothing else, no histogram bars or any way of using the activity. There are also a few other minor gl...

2 replies - Last post by sfpugh - March 7, 2019

Today I am only getting one point per flashcard instead of two.

Something seems to have gone wrong with the flashcard scoring. The built in flashcards and the custom ones are only scoring one point instead of two. After checking further it seems the same thing applies to playback and recording phrases. This is in Germ...

21 replies - Last post by jason-oxenham-ceo - March 3, 2019

More languages, please!

I like Rocket Languages better than Mango Languages, but Rocket does not have several languages that I want to learn that Mango does. Please get more languages! I am learning Vietnamese right now, and I would also like to learn Thai, Hebrew, and a few oth...

12 replies - Last post by Erubar - March 2, 2019

points upgrading very slow

The awarding of  points is very slow the last few days. It takes up to 4 seconds after each phrase for the points counter to move .If  you move on to the next word or phrase in any lesson most likely you will not get  points awarded . Is anyone else exper...

3 replies - Last post by Alan-L1 - February 19, 2019

correct sequence to follow for Level 1 Dashboard

Hi All, I am a beginner trying to learning French. The Rocket French Level 1 Dashboard has 3 sections - 1. Interactive Audio Lessons with 8 modules, 2. Language and Culture Lessons with 8 Modules and 3. Survival Kit lessons.  My question is what is the se...

1 reply - Last post by Tony-S10 - January 25, 2019

New website problem

Well it would appear that our buddies in IT have been at it again. Starting last night, every time I earn a few points I get a pop-up message saying " Congratulations! You've just achieved a new badge." This extremely distracting and a royal pain! What's...

7 replies - Last post by Tony-S10 - January 24, 2019

Delay in the Voice Recognition and Playing Back What You Record is Still a Problem

I haven't been actively using the program regularly for  several months but I've noticed there seems to be an additional delay now grading your pronunciation and there still is the annoying issue of the program not playing back what you record. Anyone el...

19 replies - Last post by jason-oxenham-ceo - January 14, 2019

what is the benchmark test?

For what is the benchmark test? I've noticed it on my personal progress page, and wondered with what it is supposed to help me. Could you please clarify what it does for me?

8 replies - Last post by Tony-S10 - January 11, 2019

What has happened to our German Tutor?

There have been several quite technical grammatical questions on the German forum which would have benefited from a tutors input. We haven't heard from Lucia for a long time.

3 replies - Last post by sfpugh - November 30, 2018

Where is the summary of how points were earned?

It used to be possible to see a summary of how points were earned in the various categories. I think it used to be at the bottom of My Progress, but I can't find it any more. I thought it was quite a useful way of seeing how much time was being allocated ...

4 replies - Last post by sfpugh - November 30, 2018

Problem with punctuation on Rocket Reinforcement tests

A minor issue, but since yesterday's upgrade, the software is replacing some of the punctuation with the symbols '$1' when it presents the answers.  This is in Rocket French, but I imagine it might affect other languages. I sent a feedback message from t...

8 replies - Last post by jason-oxenham-ceo - November 29, 2018

My Flashcard sets default to public when edited

It's a minor annoyance but if I edit one of my personal sets, it defaults to public despite previously being set to private. The text immediately above the public/private button clearly says the default is private. It shouldn't alter this setting unless t...

7 replies - Last post by Dean V - November 26, 2018


Jason, Have you considered allowing people to add more than one review, or maybe expire a review after a certain amount of time? I wrote my review only a month after I joined and I was finding it pretty tough at the time and I feel the product was not ne...

9 replies - Last post by jason-oxenham-ceo - October 31, 2018

Every one is a novice today

Once again everyone is a novice but the score totals look OK. (25 Sep) I am studying German but I guess it is that same for all.

42 replies - Last post by Susanne-L2 - October 24, 2018

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