General

This section is for general comments about your course. You can browse the topics, do a search in the top right corner of this page, or start a new conversation.

point system

hi everyone! I just noticed that instead of the regular point tracker.There is a bar showing how close you are to your goal it is the same for the leaderboard . and now there is something new! it shows your current streak!What just happened?

0 replies - Last post by jolietil - May 16, 2017

Definitions missing

I now have  noticed that several of the words I import into my vocab have been missing one or several definitions And,as you know I cannot import that word into my vocab twice even  if it has a different definition. It is really annoying to me that some w...

0 replies - Last post by jolietil - May 6, 2017

error with my custom flashcard collection

Hi!I am currently trying to create a custom flashcard collection of over 100 flashcards but,every time I try to save it on the screen there appears a message saying : Error collection not saved. Why is this happening?And why can't I save my collection?  ...

14 replies - Last post by jolietil - May 6, 2017

Why has my points score changed to blue?

Just today, the point score and indicator to say how much of the goal is achieved has changed from green to blue. Does that have some meaning?

7 replies - Last post by Phédre nó Delaunay de Montréve - March 23, 2017

0 replies - Last post by jolietil - March 17, 2017

How do I log into my account? I have paid already and I have a password Help!!!!

Please tell me how to log into my already existing account.  I'm asking this question over and over again today.

3 replies - Last post by jolietil - March 17, 2017

How Do I Create A Custom FlashCard collection?

How Do I Create A Custom FlashCard collection? I only see the ability to create flashcards. I don't see how I can make them a collection.

7 replies - Last post by jolietil - March 17, 2017

Malfunctioning of interactive audio exercises (read/write access to back-end data-stores apparently malfunctioning)

[NOTE: This problem appears to have been fully resolved on 2017-03-09.] Sometime within the last day, the functionality of those parts of the interactive lessons in which user "rate it" data is stored and retrieved have started to not function properly. ...

22 replies - Last post by drewster - March 10, 2017

Active and Longest streaks

Hello. I have looked through the forums to some degree, and have seen some VERY OLD comments / discussions about the active and longest streaks. This may only be my case, but I find it to be somewhat discouraging that my longest streak had been set back t...

9 replies - Last post by jason-oxenham-ceo - March 7, 2017

The "Reset" button is kicking me out of the course

I am trying to reset the lessons back to the initial state. When I select the button, the top level interface appears (i.e., outside the course where I was to where the available courses are listed). Going back to the lesson afterwards, I see that sometim...

6 replies - Last post by jason-oxenham-ceo - February 11, 2017

Cancelling my account

Hi, how do I cancel my account and get a refund? I have tried calling, and have left a message. I've also submitted two contact us forms, as per the instructions on the website. Is there a number I can call to reach someone directly? I am in the US. Thank...

0 replies - Last post by nrcyoga - February 10, 2017

Which way around do you use flashcards?

Hi fellow students, Its probably just me, but before today I didn't realise that flashcards could be reversed so I've always used them with English on the front and Italian on the back. I use flashcards a lot and had pretty much memorised thousands of En...

0 replies - Last post by drewster - January 27, 2017

Happy Holidays

Hope all of you have a safe, happy holiday season (and Merry Christmas to those who celebrate)!!

2 replies - Last post by drewster - December 25, 2016

Access controlled by IP address?

I have been having intermittent difficulties in accessing the web site the last few days. I just tried turning off my VPN (which is necessary for me to use Skype where I am located) and voilà, instant access... Coincidence?

1 reply - Last post by jason-oxenham-ceo - December 22, 2016

can I download the flashcards so that I can rapidly access them on my phone

Can I download the flashcards so that I can rapidly access them on my phone?

12 replies - Last post by jason-oxenham-ceo - December 4, 2016

Spanish study

How many hours a day should one study a language in order to grasp it within a year?

2 replies - Last post by Dan-H24 - November 27, 2016

Switching Languages in Rocket Languages

Hello and thanks for your time! I use one e-mail account for all of my language learning needs, and have not figured out how to easily switch languages when on my account. Any help?

2 replies - Last post by jason-oxenham-ceo - October 22, 2016

Switching Languages in Rocket Languages

Hello and thanks for your time! I use one e-mail account for all of my language learning needs, and have not figured out how to easily switch languages when on my account. Any help?

1 reply - Last post by grahame-r - October 21, 2016

Functionality of Flash Cards

The last several times I have used the flash cards I have noticed something that makes their usefulness  questionable. If one cannot complete all of the cards in a lesson in one session and returns to it a second or third time, some of the previously sho...

7 replies - Last post by jason-oxenham-ceo - October 20, 2016

New language

Hello, Now I'm learning Rocket French. I want to buy Rocket German also. Will i have any discounts? What is the procedure for buying new language course for members? Thanks in advance Sergey  

10 replies - Last post by Robin88 - October 1, 2016

Typing Spanish Characters

Hi~ How do you type Spanish characters?   I found this program: http://spanish.typeit.org/    It seems to work.  Do you have other suggestions? Thanks, Tina

7 replies - Last post by zerbit - September 13, 2016

New Memory Research shows drawing pictures doubles recall performance for memorizing words.

I've been fascinated by techniques for enhancing memory in language learning and thought this latest research, just published in the latest issue of The Quarterly Journal of Experimental Psychology, might be interesting to students here - especially the C...

12 replies - Last post by David K - September 13, 2016

Two languages at the same time

Is it possible to study two (or more) languages in Rocketlanguages at the same account, so I can choose which language I want to study every time I log in? I didn't find answer in FAQ. 

16 replies - Last post by trutenor - August 10, 2016

Points

Why does my "last 24 hours" points score differ when I look at All languages, compared to just Italian? I understand that my position will change, of course, but the points score changes too.

1 reply - Last post by jason-oxenham-ceo - August 9, 2016

Lesson plans

Hi all, I purchased Rocket French a bunch of years ago and recently decided to try learning again. I dug out the materials I had printed out and found Lesson Plans for lessons 6-45. So I came to the site looking to download the first five Lesson Plans an...

1 reply - Last post by jason-oxenham-ceo - August 5, 2016

Study method

I completed courses 1 and 2 of Rocket Spanish, then started the third course. I realized that I was struggling with that level and decided to go back and repeat the second course, which I am doing now. I have long been an adherent of the "Scriptorium Tec...

8 replies - Last post by David K - July 30, 2016

expression "pushed out"

re your recent  notification of current UPGRADE -Please explain the term "pushed out".  Then ,In the simplest I.T. terms , how to obtain this/these upgrade -particularly re Learn German. Thanks, Artur Morph

2 replies - Last post by jason-oxenham-ceo - July 27, 2016

expression "pushed out"

re your recent  notification of current UPGRADE -Please explain the term "pushed out".  Then ,In the simplest I.T. terms , how to obtain this/these upgrade -particularly re Learn German. Thanks, Artur Morph

0 replies - Last post by arthur-morphett - July 20, 2016

Points that expire?

Yes, this does sound like airline miles which I hated when they introduced that rule. Implementing such a system would however better reflect who is actively moving forward with their language learning. If participation in the forum is any indication of ...

12 replies - Last post by David K - July 18, 2016

こんにちわ!

Hi! I'm Keely!  I just started Rocket Japanese and love it!  I've wanted to learn Japanese for a long time and am excited to finally start!

0 replies - Last post by Keely - July 15, 2016

leaderboard not up to date

Not that it is very important to me, but recently I cannot find my scores in the leaderboard at all. Does this sound familiar to anyone?

16 replies - Last post by Tony-S10 - June 5, 2016

Flashcard navigation not working

I just tried to access the flashcards for a lesson in the Spanish Premium Plus Course. It keeps taking me to the flashcards for the Premium Course. Is anyone else having this problem. I just noticed a post from someone indicating that the Write It tests ...

2 replies - Last post by jason-oxenham-ceo - April 18, 2016

Re-Recording in "Know It"

Sometimes in the "Know it" section, I noticed I can't re-record something I already recorded.  I've found that even though I try re-recording a word, phrase or sentence that I didn't pronounce very well, it plays back my first attempt and not the one...

14 replies - Last post by Tony-S10 - March 14, 2016

Play back for "Hear it, Say it" and "Know it" not working.

Howdy, I've noticed after I record myself in the "Hear it, Say it" and the "Know it" exercises, I can't play it back to hear how I sound.  It's been like this since yesterday.  Sometimes the play symbol will pop up after I record myself but I w...

10 replies - Last post by Pudu - March 11, 2016

Points

What  do i do with points?

21 replies - Last post by Tony-S10 - March 9, 2016

MEGA SPANISH

Hello I have just got a new computer and would like the MEGA SPANISH page that I had on my old one but I don't seem to be able to find it can you help William Hart

3 replies - Last post by jason-oxenham-ceo - January 12, 2016

Keyboard shortcuts

When doing some of the excises it is quite frustrating clicking next with the mouse, click the text field and then type on the keyboard, then grab the mouse again and click reveal and Rate button. Repeat 35 times.  Is there, or why is there not, a k...

18 replies - Last post by Dan-H24 - December 26, 2015

Badges

Can anyone tell me if the badge system has been changed? I was a Guru working towards my Green Star, and now I'm a Certified working towards a Green Star...? Was Guru cut out or put at the top? It just sounded so cool! The symbols are cute though :).

9 replies - Last post by Matthew-H68 - December 20, 2015

Adding languages

I already have Rocket Korean, and I'm thinking about adding Rocket Spanish and/or German.  Can I do it through the same portal, i.e., can I log into rocket languages and then select which language I would like to use?  I did not see a way to jus...

8 replies - Last post by Robert-C7 - December 13, 2015

Hear It Say It!

I've been told that my pronunciation is quite good so I've never really bothered with the speech recognition. That said, reading other people's experiences with this functionality has motivated me to want to try it (plus I'd like to finish off the remaini...

3 replies - Last post by jason-oxenham-ceo - December 3, 2015

Spellcheck?

I recently upgraded my old MacBook to a shiny, new, fast MacBook Air. Now when I type my responses into Write It! in my target language, misspellings, and sometimes even omitted diacritics, are indicated by squiggly red underlines. Has this feature alway...

1 reply - Last post by jason-oxenham-ceo - November 30, 2015

Funny And Weird

Hello,  Glad to be here really excited to learn new things as I love English language so much. I was exploring the site and checking the voice recognition after a conversation and when I say "thanks" the detection is "sex" any ideas ? tried every w...

3 replies - Last post by Alan-L1 - November 30, 2015

System Slow?

Is it just my aging computer, or is the RL system responding R-E-A-L-L-Y slowly today? It also would not let me respond to a forum question and claim my 100 points! ¡Ai carumba!

7 replies - Last post by jason-oxenham-ceo - November 17, 2015

Know It! section is not functioning correctly

The "Know It!" section is only displaying the text for the initial question asked... Hitting "Reveal" displays the real current question text with the associating audio. Hitting "Rate It", and the system reverts to displaying the original question asked....

8 replies - Last post by Steven-W15 - October 29, 2015

Double click

If try to repeat the text conversation transcript by pressing the play button for the same text again the next ''click" will not function and you have to "click" again. Is one click possible ?

11 replies - Last post by Steven-W15 - October 23, 2015

Rocket Language Swag at Polyglot Conference in NYC

Hi everyone! Just wanted to thank Jason O. and the Rocket Language team for the Rocket Language swag in our goodie bags from the Polyglot Conference in New York this past weekend. It was a pleasant and most welcomed surprise! ...Now I'm off to choose a s...

1 reply - Last post by jason-oxenham-ceo - October 13, 2015

Downloading the audio files ti I pad

Hi. I'm new and keen to getting going. I'm currently traveling Spain in my camper and want to improve my Spanish to get the most out of my experiences. The trouble is that my wifi signal is not all that great so I want to download the audits onto my I pad...

1 reply - Last post by Dan-H24 - September 20, 2015

Organizing My Vocab

I don't know if it is possible but it would be nice if I could organize the words in My Vocab. As of now they seem to go in random spots on the list and not even the order that I put them in. Maybe a drag/drop feature is possible?

3 replies - Last post by jason-oxenham-ceo - September 9, 2015

Common European Framework?

Does anyone know what level can be achieved in the Common European Framework by using Rocket Language courses?

23 replies - Last post by Stuart-J4 - September 8, 2015

Points

How do you get to the crosswords?

9 replies - Last post by Cathrine_56 - September 5, 2015

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